Cassia Hill Resort

Amazing location and room, but couldn’t really get service from the person at the front desk nor the one security guy on site who also functioned as the repair guy. We didn’t have lights to our shower area, side table, or front porch, and it was pitch black, but lighting couldn’t be remedied. It’s too bad we didn’t have more time to enjoy the location in the daylight.

What a fantastic resort made all the better by the staff. Massive thanks to Carlos and Isabelle, the location was perfect for exploring the surrounding area, if you do one thing here make sure it’s the Caracol Mayan site. The resort is clean, private and has a great pool and make the most amazing banana coladas

The pictures don’t do it justice. The rooms are beautiful, and the whole property is gorgeous. Carlos, Isabelle, and Abbie went out of their way to make us feel at home. They felt like friends at the end. The food at the restaurant was delicious. There isn’t one bad thing to say about this place.

Our stay at Cassia Hill was short but certainly memorable. The staff were all friendly and I felt as though everyone from reception to the kitchen to security wanted to get to know us. The restaurant manager Nen offered us lessons on how to make fry jacks, and the restaurant food was delicious. Our room was clean and nice, the campus was beautiful. Most notably of all was the security guard. His name is Carlos and he was very dedicated to serving his guests, making sure everyone is happy, safe, and having a good time. He went out of his way to set up karaoke for a family who asked about it. Carlos ended up doing karaoke with us, having a great time. He also offered transportation services which was convenient to have right on site at the resort and he offered to call taxis for his guests. He always went out of his way to make sure we were happy and having a great time. On our last day, Carlos came in when he was off the clock to take my friend and I to church, and he even attended church with us! A super kind man, and made our experience one to remember.

We enjoyed our time here! Our family of five stayed comfortably in the “one room family suite” which had a mini fridge and a microwave. The grounds have beautiful landscaping and the pool is very nice. This was a great spot for a home base while exploring all the ruins.

The room was very comfortable and spacious. The staff also made sure all guests felt welcomed upon arrival.

Love love love our stay, the staff were amazing all very helpful and over the time we stayed became like family. The location and grounds are great, good location to get to all the attractions. The rooms were spacious clean and well serviced. The pool was fun after a day climbing over Mayan ruins. I can’t recommend this resort highly enough and we will definitely stay again when we return. Big shout out to Carlos who was very helpful and a mind of information when it came to all things Belize. If you considering Belize, just go, the place and the people are fantastic.

Very hospitable, accommodating, friendly staffs. They went above & beyond with their service. Shout out Carlos!!!

The staff were excellent and the room comfy and quiet. The place is well kept and offers beautiful grounds. It was wonderful and we will definitely be back!