Gastnutzer
31. Januar 2023
This hotel is one of the worst experience we ever had. Supposedly a 4 star, felt more like a 1 star hotel. The manager is extremely rude and unhelpful, the staff except the lady who serves breakfast, doesn’t really want to serve and seem unhappy with their jobs. The pool is dirty, no room service nor any kind of service at all. Shlep your own bags up, the elevator only allows two people to use it at a time, hair and snot in the pool and don’t expect any service after 11 00 ( more like an elderly home approach then a 4 star hotel! I overheard a staff member telling a guest that this hotel is privately owned by two Milanese families. It seems like these families run it on minimal cost and don’t really care what the hotel offers the guests, it must be just an asset that needs to be cost covering … A shame!
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