Axiom Hotel Bewertungen

Sehr gute Lage Alles sauber Gerne wieder

Insgesamt ist das Hotel nur durchschnittlich. Während der Messezeiten sind die Zimmerpreise exorbitant – rund 340 CAD pro Nacht –, während sie an normalen Tagen nur etwa 100 CAD pro Nacht betragen. Einziger Lichtblick war die hervorragende schwarze Rezeptionistin; ihr freundliches Auftreten, ihre Professionalität und ihre positive Einstellung fielen wirklich auf. Auch die weiße Rezeptionistin, die tagsüber Dienst hatte, war sehr freundlich und effizient. Leider wurde mein Aufenthalt durch einen anderen Mitarbeiter getrübt – einen stämmigen, übergewichtigen Schwarzen –, dessen Verhalten extrem aggressiv war. Als er allein an der Rezeption war, warf er Gästen sogar einen drohenden Blick zu. Trotz der späten Stunde checkte er mich ein und wies mir ein Zimmer zu. Beim Betreten stellte ich jedoch fest, dass Bettdecke und Bettwäsche eindeutig benutzt waren, als ob jemand gerade ausgecheckt hätte. Um die Sache noch schlimmer zu machen: Als ich ihn nach Hausschuhen fragte, forderte er mich barsch auf, nach unten zu gehen und selbst welche zu suchen, und beschwerte sich über die Strapazen seiner Nachtschicht. Obwohl ich höflich blieb, war seine Unhöflichkeit nicht zu leugnen. Noch schlimmer war, dass das Zimmer von einem starken Geruch erfüllt war, der an frisch renoviertes Gummi erinnerte und mir das Atmen erschwerte. Jeden Morgen musste ich fast den halben Tag damit verbringen, wieder zu Atem zu kommen, da mir der überwältigende Geruch Atemnot und Erstickungsgefühle bescherte. Zusammenfassend lässt sich sagen, dass das Hotel zwar einige Momente mit hervorragendem Personal hat, der Gesamteindruck jedoch durch inkonsistenten Service, unsaubere Bedingungen und eine unheimliche, beunruhigende Atmosphäre getrübt wird. Ich kann dieses Hotel niemandem empfehlen, der einen komfortablen und hygienischen Aufenthalt sucht.

Der Service war nicht besonders gut. Für alle von uns angeforderten Einrichtungen mussten wir extra bezahlen, und es wurde außerdem eine Steuer vor Ort erhoben.

I like this place. It’s convenient to get around and close to important locations, including public transportation stations. However, I would like to deduct points for the housekeeping service. I requested two towel replacements, and while they did replace them, I received one bath towel and one floor mat instead of two towels.

Nice hotel . Very good service

Location is perfect! The public transportation is right outside the hotel. Hotel itself is really comfortable and clean. Soft pillows and beddings, regular cleaning of the room, complete bathroom amenities. Staffs are also polite and helpful. Would definitely come back here!

Very clean and nice hotel

Dally the front desk is very RUDE !!! We arrived at the lobby and there is one front desk present ( Dally) who is assisting two or three more guest then I saw this online checkin kiosk I opt to used it for convenience so I input my info and the machine confirmed my reservation and requesting me to pay the resorts fee and security deposit which is not yet paid so I inserted my card then this Guy from the front desk loudly said don’t used that it will double charge you. So I quickly removed my card but the transaction have been processed so I have no choice but to finish my transaction and get our key cards then he keep saying I can’t help you now Cant help you now with a RUDE tone and he also went in-front of me telling You DID that too yourself And Can’t help you now …. I’m about to get mad because of his rude attitude towards me. then Bryan arrived he was very hospitable help us out and explained the charge to us and Confirm that there is NO DOUBLE Charge he also mention the name of his rude colleague who is dallie or dally Please take AXIOM because this employee doesn’t know what he saying with his rude attitude toward me … As a hospitality graduate he should treat the guest with empathy and offer his services because its his job. And he can explain it properly and say sorry is out of my scope and ask help from my manager Also when we check out on oct 13 around 7am theres a front desk who has no energy. We greeted him and I asked for checkout He just pointed the drop off keys and has this DO NOT DISTURB ME attitude while we are waiting at the lobby with my partner he loudly said Hey are you guest here ??!! With a condescending tone, he taught my partner was an outsider… We just greeted him 5minutes ago that how snobbish he is he didn’t even remember my partner… Regardless the two women front desk TAYLOR and TATIANA are kind and warm unlike the two FO .

Location really convenient however hotel security could be better, there’s someone walking around the hallway at midnight knocking on doors.

It was okay. We were not told how frequent there would be housekeeping so our room was not cleaned for 2 days out of 4 nights. The area is a bit sketchy as we are close to Tenderloin. Otherwise it was a largel fair stay. It was clean. The gym is good!

Good place to stay in San Francisco I would stay again and recommend others.

Modern hotel but no breakfast, just beside the cable car. Value for money.

Good area. Nice lobby with bar.feienly staff that does their best to be accommodating.

Location is good despite many homeless and druggies roaming around (which the hotel has no control over) and near a lot of restaurants and cafes. The room booked was spacious and clean, but the electricity outage everytime the AC was switched on.