Gastnutzer
24. März 2023
It pretends to be a 4 star hotel, “proudly” displaying the 4 stars at the front of the hotel. It is no better than a 2 star hotel. The rooms are small and I have never seen a smaller bathroom especially the hand basin. There is no where to put your wet pack or other toiletries and no hooks. For 2 persons they give you a small sachet of liquid shampoo. In this day and age of reducing single use items came as a shock. There is a shower but no bath tub.in the room itself there is no furniture apart from the bed. No table or chair. The beds were rather hard. There is no fan or air conditioning but given it is rather cold they did have extra blankets. The walls of the room were just whitewashed with no artwork, photos or any other features. The TV is only in Spanish, at least we could not find an English Channel. There are very few electrical outlets so charging your devices was a painful process. Of course it seems Mexicans don’t drink tea or coffee as there are no tea or coffee making facilities or cups or saucers. I asked for a kettle and they said they did not have any. For a 2 storey building there is no lift and one has to lug ones own suitcases or pay the bell boy to do so. We are not used to tipping for such services. The breakfast was pretty ordinary and the waiters could not explain what the hot meals were, so we left it. There is a sort of water feature in the middle of the courtyard but no swimming pool. How on earth they can call themselves a 4 star hotel is a mystery. Overall I will rate this as a 2 star hotel at best.
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