Hotel Cielo y Selva, San Cristobal de las Casas

La habitación está muy bien, amplia, limpia y cómoda, me gustó mucho. Si volvería

We stayed for 2 nights, used the restaurant and purchased 2 tours thru the reception. Very clean, friendly and accommodating staff. Daniel, the day shift receptionist is a friendly, helpful and willing to go out of his way to help with and issue that we needed help with (sites/tours/food/laundry). The adjacent restaurant has great food and staff. I wish we could stay longer but I am certain to be back to this place. I would not hesitate to recommend this establishment nor to stay again. Thank you!

Pros: Comfortable beds, attentive staff (though non-English speaking), on the 3rd floor there is a terrace overlooking the center of San Cristobal (but you can't imagine, how cold are there after sunset). The hotel has a Christmas spirit, was decorated with a REAL Christmas tree, inner yard was decorated with twinkling garlands lights and pinatas - it was nice. Cons: Barely functioning and constantly disappearing internet connection, all rooms in the hotel are without windows (some rooms has small window to inner yard, but not outside the hotel), claustrophobic room, there were no space at all. The room's door was full of holes and gaps - anyone can watch through these gaps to outside or inside (depends on a watcher's position - picture attached). There were no heater inside the room, so you can imagine how cold at night (considering door with gaps). Very poor and dim lighting in the room, we were missing better lightning. If you want to take hot shower, you must wait for 10-15 minutes until hot water will come. As there were no ventilation inside the room (also no windows), after using the shower everything inside the room becomes wet and humid. Breakfast was a joke: water, tea, coffee, juice, yoghurt, sliced ​​papaya, square toast and jam. You won't find there any cheese or ham (what is basic breakfast ingredients) or any other more serious food. The most funny, shocking and ridiculous moment: hotel is heating water for tea or coffee... in the microwave !!! I haven't seen anything similar before in my life!!! In the microwave, water never gets boiled and you are forced to drink only warm tea or coffee. Absurd comedy without any additional comment. All tours offered by the hotel were 100 pesos more expensive than you can get in the city center. The location of the hotel is not brilliant and well located: walk to the central square takes about 10-15 minutes. There are many accommodation options in much closer and nicer locations in San Cristobal.

nos gustó mucho el hotel, muy bonito y a buen precio, además de muy bien ubicado, el servicio de desayuno incluido está muy bueno

No cuenta con estacionamiento, nunca limpiaron la habitación, a pesar de que el clima es fresco se sentía mucho calor en las habitaciones.

L’hotel in un primo momento sembra carino e moderno. Poi ti rendi conto che la camera è molto piccola, non ha acqua dai rubinetti , mi sono dovuta lavare i denti nella doccia e la stanza puzzava di fogne . Lontano dal centro 15 minuti a piedi . Sconsigliato

Excelente atención y muy buena limpieza en general, el desayuno excelente y sobretodo un café muy rico

Es un lugar súper agradable, precisamente el ambiente que uno espera al llegar a San Cris; muy limpio y céntrico. La atención y la amabilidad del personal es increíble, me encantó y seguro regreso. Además, dentro tienen una cafetería (Café Esotérico) con bebidas y comida deliciosa, así que agrega una comodidad extra tenerla ahí mismo

La propiedad está muy bien ubicada, muy cerca a uno de los andadores Turisticos, caminas dos cuadras y te encuentras con una zona de bares, restaurantes y cosas por hacer. Reservé una habitación con cama king, la cama era muy cómoda con ropa de cama también muy cómoda, la habitación amenamente decorada pero muy muy pequeña. El baño si podría estar mejor, demasiado pequeño. En el tema de su personal, gente muy atenta. Lo único incomodo es que al hacer el check out, te hagan esperar porque fueron a revisar que hayas dejado la habitación sin daños, vaya que está bien, están en su derecho pero creo que no deberían hacerlo tan evidente, hablar por radio, en ningún otro hotel me ha tocado eso, ademas que nosotros teníamos prisa.