Aman Rosa Alpina

new fantastic Aman in Italy. We had a suite overlooking the mountains with a fireplace and a sauna . The food is excellent , but the service needs some improvement to be at the Aman standard

We had dinner at The Grill and the food was excellent. Shame for the service which is definitely not on a 5 star standard: the restaurant manager kept shouting at his staff infront of customers, our table was not cleaned, you could hear tons of noise from the kitchen, nobody asked if we wanted coffee or anything else with our dessert and ice cream was substituted with another flavor without checking whether this was okay with us. Shame that the non existent service ruins a great culinary experience.

We returned to Rosa Alpina because the first visit was so enjoyable. Once again, the service was excellent, the suites were very comfortable, and the St Hubertus restaurant was a culinary spectacle. They provide little cakes and biscuits in the room as well as good branded quality water bottles and rucksacks. The spa is also good. The concierge service will handle all the skiing requirements from equipment hire to booking lessons. The only small criticisms I have are: - they need another transport van during the seasons as we were left waiting for too long, and - the beds have two separate duvets and we prefer one large duvet.

The hotel is located in the centre of town, which is very convenient, but means the views of the mountains beyond townscape. Two of our bedrooms were comfortable and quiet, though one bedroom in single occupancy was small and did not have good soundproofing from adjoining rooms. The bathroom in the corner suite was also small. Beds very comfortable with good pillows and bed linen and all was clean. The main (St Hubertus) restaurant is amazing and speical. The other restaurant in the hotel is good, and there are other good restaurants within walking distance. The walks from here are many and beautiful and the concierge service (under the incredibly helpful Fabio) organise restaurant booking, walks and guides if needed. He also sent some items carelessly left behind by me. The spa is very good - needed after a day’s walking . The Gymn is not open until 8am. THe library is a lovely space, but it adjoins the games room, so is not a quiet place to sit and read. The concierge is also able to book taxis for you, but, something I learned from a previous Trip Adviser review, it is better to use a local company called Taxi Badia, as this is less expensive, efficient and the drivers are very good. They collected us from the airport, took us into Venice and organised a boat taxi to get us to our hotel, and they took us and collected us from different walking locations. Info@taxibadia.it. In summary, can highly recommend the Rosa Alpina and hope that we return soon!

This is a magical hotel in a magical region of Italy. In the heart of the magnificent Dolomites, we enjoyed the hotel’s comfy rooms, lovely spa, 3 delicious restaurants, amazing concierge support, friendly service, fun bar with nightly wonderful piano player - all on a very humane scale and a welcome change from massive resort hotels. The hiking at our doorstep was fabulous! We spent 5 nights and wished for 5 more!

Although the location is not as spectacular as the other properties (considering Aman's philosophy and founder Adrian Zecha's manner of choosing his sites), it still holds some grandeur amongst the mountains of the Dolomites. What it lacks in spectacular setting, it more than makes up with that undeniable Aman service and interior design. Rooms are modern and sleek featuring the most fascinating fireplace design I've ever seen -- located on a corner, the glass door that follows the corner shape can be lifted up into the wall or swung out. Service was of course impeccable and personalized. Welcome basket was a fruit basket with cookies, chocolates and freebies including water bottle and back pack. I usually love Aman's attention to detail and the small free tchotchkes they hand out are always so helpful or appropriate for the setting and this was no exception -- they gave me a branded leather wire tie for my electronics wires. Rest of the hotel is also designed beautifully in a tasteful modern way while holding on to the rustic feel of a mountain lodge. Only slight negative was the breakfast which was not spectacular but still good. That said, they hold the distinction of having St Hubertus, the 3 star Michelin restaurant and recently featured in the World's 50 Best list. Will review that in a separate review.