Hilton Garden Inn Samarkand Sogd

Location is bit far, but could still call for yandex taxi easily

酒店很漂亮 硬件設施很完美 但是軟件還是沒跟上 入住那天已經晚上11點多了 入住程序極其複雜 足足浪費了20分鐘左右 入住以後Wi-Fi沒法用 去前台交涉了很久 空調的温控很隱蔽 兩個人大晚上找了很久都沒找到 實在太晚了 沒空調住了一個晚上 非常不好的一次入住體驗

酒店非常新，遠離鬧市很安靜，硬件很好跟攜程上的圖片一樣，早餐豐盛。前台的小哥哥小姐姐都非常nice，塑料英語溝通無障礙。同行的朋友都説這個酒店是撿到寶了。尤其是酒店周圍的環境，安逸舒適特別適合夕陽下小逛，中亞的傍晚清爽得很。離酒店幾百米有個新開的嘉年華，幾層樓高的DJ配合音樂和燈光嗨翻天。裏面的小吃好吃不貴，還有仿照清真寺的商業街，人頭攢動，好客的烏茲人看見中國人就要拉着合影，雖然聽不懂他們説的話，但是能感覺到他們的開心和真誠。總之，這個酒店是此次撒馬爾罕的一個意外驚喜！

很滿意，衹是無法有的電源插座有點問題不然就完美了

入住的很晚，但前台接待很專業，酒店條件不錯

服務環境都很好

很不錯，暖氣太熱了

The rooms are good and we got an upgrade as well, the family room was really spacious. But the bathrooms didn’t have ready hot water in the taps, we were asked to keep the tap open for 5 mins(didn’t wanted to waste water) to get 2 mins of hot water and then again it stopped, please fix this hot water issue, it should be readily available. Also the bidet wasn’t working and we had to call engineer to fix it. We stayed for two nights and after one day the supplies like toiletries weren’t refilled as well. Fyi no swimming pool at this hotel.

The name Hilton itself sets high standards for any property that they are associated with. It was for this reason that our expectations were not met with the property. The hotel has an amazing staff but i guess that they are under staffed which is directly impacting service and resulting in missed expectations. We faced some minor challenges with the room and the staff did their best to get it addressed. However, it resulted in loss of time for the external excursions as we were attending to the resolution of highlighted problems