Gastnutzer
1. Juni 2024
Room: the worst designed rooms ever! Modern and good condition, yes, but so badly designed. They are tiny! I have never stayed in a 4* that has no storage and does not provide pool towels. The rooms are meant to be suitable for a family of 4 but have no wardrobe! No balcony! No space! A shower in the room, a toilet in the room and a sink in the middle. So awkward. Even if you are completely comfortable with your family it throws up issues such as getting yourself ready for bed after putting g the kids down.. you can’t have lights on or any private space to do this. If someone wants to be awake, everyone has to be. Sound proofing is also an issue, could hear children screaming and crying from neighbouring rooms. Crazy design to not incorporate a balcony, no space to dry wet towels and clothes, truly awful. Rooms not fit for a family of 4. Pool: as mentioned, no pool towels are provided. The pools are very nice though, well maintained and very good children’s facilities. Enough sun beds and very attentive lifeguards. Food: food is fine. It’s not bad, it’s not great, it’s fine and as expected. Variety is quite poor, especially breakfast Bar: another bizarre thing about this place is a deposit for a plastic glass. Not sure why they do this and basically just makes every drink 1 euro more expensive. Bar service very slow. Card or pre paid card only. Entertainment: kids mini disco very good and engaging. All other entertainment we saw was dated and poor. Customer Service: reception staff were very very helpful and friendly. Restaurant staff were more stand offish Location is good and convenient for Salou and the beach. Would never be able To recommend this hotel sadly dies to the horrendous rooms Location:
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