Ona Jardines Paraisol

Ona Jardines Paraisol Bewertungen

Ona Jardines Paraisol

Carrer de la Ciutat de Reus, 19, Salou, Catalonia, 43840, SpainHoteldetails anzeigen
Ona Jardines Paraisol
Ona Jardines ParaisolOna Jardines ParaisolOna Jardines Paraisol
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.4/5
Sehr gut
54 Bewertungen
Verifizierte Bewertungen
Lage4.3
Ausstattung4.4
Service4.4
Sauberkeit4.4
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Alle Bewertungen(54)
Positive Bewertungen(28)
Bewertungen mit Fotos/Video(3)
Negative Bewertungen(6)
Paula
Apartment mit einem Schlafzimmer
Aufenthalt im Dez. 2023
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Dez. 2023
Apartamento muy bien equipado con todo lo necesario y muy acogedor
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Gastnutzer
Apartment mit einem Schlafzimmer
Aufenthalt im Dez. 2022
Reise mit Freunden
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Jan. 2023
L'accueil était bon. L'hotesse était souriante, a très bien expliqué les commodités. L'accueil a été facile à trouver. Un peu loin du centre mais ce n'est qu'un détails. L'appartement était propre.
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dig44425
Aufenthalt im Nov. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 28. Nov. 2024
Great Accommodation, Wonderful Sunny Balcony, Perfect Location, Courteous & Immediate Attention from All Staff.
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Antwort der Unterkunft: Hi there, It’s great to receive such positive feedback. Thanks for taking the time to share! It's fantastic to hear you enjoyed the sunny balcony and perfect location ! We're also thrilled that you found our staff courteous and responsive. It's our goal to provide immediate attention to our guests and make sure they have a wonderful experience. We all hope to see you again on your next visit. Take care, Ona Jardines Paraisol
lmaillo
Aufenthalt im Aug. 2024
Anderes
1.0/5
Gepostet am 11. Aug. 2024
Booked with RCI, as an exchange with our timeshare. Absolutely the worst experience. I knew when I booked that it wasn’t going to be great…..but couldn’t imagine how bad it would be. Thankfully we only stayed 3 of the 7 nights we reserved. We went on a side trip a few hours away. The building is very old, walls are thin. You can hear everything. The bed was terrible. Thin, lumpy and squeaky. There was construction in one of the neighboring apartments going on from 8am until 5 pm one day. Sounded like someone was directly hammering on our wall. All around one of the worst places we’ve stayed with RCI.
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Antwort der Unterkunft: Hi there, thanks for your honest feedback. We're genuinely sorry that things didn't go as planned, and we'd like to know more about your experience. We're really sorry to hear that your experience did not meet your expectations. It's surprising to hear about the noise from the construction, as our team is usually on top of any such disturbances to ensure our guests' comfort. Regarding the bed discomfort you mentioned, we regret that it detracted from your stay. We pride ourselves on the tranquility of our location, just a stone's throw from Salou's golden beaches, and we're disappointed that we missed the mark during your visit. We do hope that you will return so that we can provide you with a more enjoyable stay in the future. Take care, Ona Jardines Paraisol
OnAir523546
Aufenthalt im Juli 2024
Familie
4.0/5
Sehr gut
Gepostet am 10. Juli 2024
We stayed a week in a 4th floor two bed apartment which was very clean, well equipped , with pool view large balcony and had its own boiler supplied hot water . The apartments are a bit dated inside and out and the exterior could do with smartening up but the pool and sunbathing area are very well kept and clean . When we stayed there were plenty of available sunbeds . We did see the pool attendant reluctantly removing towels from reserved sunbeds first thing in the morning after waiting for a while . This seems reasonable .. he is only doing what he’s been asked to do by owners . One slightly inconvenient thing is that there are no toilets around the pool area , so you have to go back to the apartment . The apartments are in the “town” area rather than the busy “tourist area” at the other end of the beach . Although there are plenty of local cafes , supermarkets and bars in the area . The apartments are about a fifteen min walk from the beach . Be aware that two sunbeds and a parasol is €25 a day . I had read negative comments about staff in reception , but I found them helpful and friendly . Just because someone doesn’t have a great command of English doesn’t make them “rude and unfriendly “. The staff were helpful in getting a parasol for the hot balcony and were accommodating when we wanted a late check out on our apartment ( albeit with a small charge )
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Antwort der Unterkunft: Hello! Thanks for sharing the impressions of your stay with us. It's great to hear that you enjoyed the cleanliness of our apartments and the well-kept pool area, not to mention the large balcony with the pool view! We're also thrilled that the local cafes and supermarkets added convenience to your stay, and that our staff could assist you with a smile. It seems like the sunbed situation was handled to your satisfaction, and we're pleased that our pool attendant is looking out for all our guests. We understand that the absence of poolside toilets can be a bit inconvenient and appreciate your feedback on this. Regarding the décor, we like to think of it as 'retro charm,' but we're always looking at ways to improve. Thanks for recognizing the helpfulness of our reception team - they really do go the extra mile, even if English isn't their first language. We're glad that we could help out with the parasol and accommodate your request for a late checkout, though we're sorry about the small charge. We hope you'll visit us again soon! Ona Jardines Paraisol
Passport19430019381
Aufenthalt im Juli 2024
Familie
3.0/5
Gepostet am 8. Juli 2024
Apartment is fantastic. Pool is great with plenty of sun loungers and parasols. But no poolside bar or chairs. It's loungers or nothing you can of course bring your own chair. No picnic allowed etc. No swim rings or floats but more importantly No toilet facilities at the pool.
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Antwort der Unterkunft: Hello! Thanks for sharing the impressions of your stay with us. It's awesome to hear you found the apartment fantastic and enjoyed the pool area with its ample sun loungers and parasols – we love that our guests can relax and soak up the Salou sun! As for the pool facilities, while we don't allow picnics, swim rings, or floats, I want to remind all our lovely guests that our exclusive outdoor pool with its enchanting waterfall is a seasonal delight and will be eagerly waiting for everyone's splashes from June 1st after its temporary hibernation period. We hope you'll visit us again soon! Ona Jardines Paraisol
tonzer w
Aufenthalt im Juni 2024
Pärchen
4.0/5
Sehr gut
Gepostet am 29. Juni 2024
The pool area is the star of this complex. The rooms although a little tired are comfortable, our bed was so creaky it disrupted our sleep at times.the mattress topper was good though. Better to have a balcony overlooking the pool area. The staff are helpful and accommodating, good place for a relaxing stay, could be improved with a bar/ice cream area.
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Antwort der Unterkunft: Hello! Thanks for sharing the impressions of your stay with us. It's great to hear that you found our pool area to be the highlight of your stay! We're glad that you also enjoyed the comfort of your room and found our staff to be helpful and accommodating. Regarding the creaky bed, we're on it—no guest should have to 'creak' it till they make it! We'll make sure future relaxation isn't disrupted. While we don't have a bar or ice cream area at the moment, thanks for the cool suggestion; we'll swirl it around with the team. We hope you'll visit us again soon! Ona Jardines Paraisol
ΔΗΜΗΤΡΗΣ Τ
Aufenthalt im Juni 2024
Anderes
5.0/5
Hervorragend
Gepostet am 16. Juni 2024
Go to Salou, stay in ONA appartments and you shall have the perfect vacations. The teritory around resort was ideal.
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Antwort der Unterkunft: Hi there, It’s great to receive such positive feedback. Thanks for taking the time to share! It's fantastic to hear you found our resort and apartment ideal for your perfect vacation. We're thrilled you enjoyed the surroundings too! Our location really is peaceful and just a short walk to the golden sands of Salou, isn't it? We all hope to see you again on your next visit. Take care, Ona Jardines Paraisol
shanef916
Aufenthalt im Juni 2024
Familie
4.0/5
Sehr gut
Gepostet am 15. Juni 2024
We stayed in a 2 bed apartment with 2 small kids. We were given a 4th floor apartment so we were a bit nervous of the balcony at first but it was actually fine. Very clean and well equipped apartments. We had no issues at all. Location is good, 10 minutes walk from the beach. Lots of supermarkets and cafe's close by as well as restaurants. The pool area is lovely, quieter compared to a family resort but still perfect with the slide and waterfall feature.
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Antwort der Unterkunft: Hey, Shane! A million thanks for your thoughtful review. It's great to hear that you found our apartments clean and well equipped - we do our best to ensure a comfortable stay for our guests. The pool area with its slide and waterfall is one of our little oases of fun, so I'm glad the kids loved it! And yes, we're fortunate to have such a convenient location, close to the beach and local amenities. While we aim for perfection, I see you had some concerns about the balcony. Rest assured, we take safety seriously and are glad to hear that everything turned out to be fine. We hope to welcome you back. Best wishes, Ona Jardines Paraisol
gotospaintoday
Aufenthalt im Apr. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 22. Apr. 2024
Beautiful, great location to food, shopping, and the beautiful beaches!!! The staff was welcoming, helpful and friendly. There was always a staff member that spoke English which was crucial for getting cab service because we didn't speak the language.
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Antwort der Unterkunft: Hi there, It’s great to receive such positive feedback. Thanks for taking the time to share! We're thrilled to hear you enjoyed the great location of our resort, close to the food, shopping, and the stunning beaches of Salou. It's fantastic to know that our staff made your stay a pleasant one, and we're especially happy that our multilingual team could assist you with cab services when needed. Rest assured, we'll continue to provide a friendly and helpful atmosphere for all our guests! We all hope to see you again on your next visit. Take care, Ona Jardines Paraisol
MelbournePam
Aufenthalt im Nov. 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 12. Nov. 2023
Great sized apartment, in great location. Had everything we required. Large balcony was a bonus. Within walking distance of eateries, supermarket and the beach. Secure car parking available. Amazingly helpful reception staff.
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Antwort der Unterkunft: Hello, Your positive review really made our day We appreciate it! We're thrilled to hear that you enjoyed the spacious apartment and its fantastic location. It's great that you appreciated the large balcony and the proximity to eateries, supermarkets, and the beach. We're also glad that our secure car parking and helpful reception staff made your stay even better! See you again soon. Take care, Ona Jardines Paraisol
Gastnutzer
Aufenthalt im Aug. 2023
Anderes
3.0/5
Gepostet am 17. Aug. 2023
Just back from a 10 night stay to start with was not told that it was all spainish complex and my take is its a air b and b that they rent out 1 or 2 appartments anyway tge appartments were lovely but 2 far away from beach and restaurants plus did not have pool bar or restaurant and this particular lifeguard/security tried to tell us we cud not leave our sun lounges as he wud remove our towels so we cud not leave to go eat as he had already given out about eating by the pool oh but others cud leave for hours discrimination as we were only Irish in complex I meant to get his name as the other fella was grand as for 1 or 2 on reception hadn't a word of English could barely ring for a taxi would not return to stay in these appartments only good thing was we found a excellent restaurant a couple of yards away called El Sabor brilliant food and staff.Annmarie from Ireland
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Antwort der Unterkunft: Hi! We're so grateful you took the time to share your thoughts with us We're glad to hear that you found our apartments lovely. However, we're sorry if the location wasn't as close to the beach and restaurants as you would have liked. Our resort is indeed a 10-minute walk from the golden sand beaches of Salou, and we have a variety of restaurants in the surrounding area. We apologize for any inconvenience caused by the pool rules and the communication with our staff. We'll take your feedback into consideration to improve our services. It's great to know that you found an excellent restaurant nearby, El Sabor, and enjoyed their food and staff! Come back soon! Take care,
Gastnutzer
Aufenthalt im Juni 2023
Pärchen
2.0/5
Gepostet am 11. Juni 2023
I have stayed at some beautiful resorts through RCI, and this is NOT one of them. First of all, it is not a resort. It is an apartment style building with deceptive pictures of the grounds. The property is run down, there was no wifi, and we were disappointed with the size of the facilities. It definitely looked better in the pictures. You have to find parking on the street, too.
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Antwort der Unterkunft: Hi there! Thanks for taking the time to share your experience. We're glad you chose us for your stay, However, we're sorry to hear that some aspects of our aparthotel didn't hit the mark. We do offer private parking at €12/day or €70/week, subject to availability. As for the Wi-Fi, we do provide both free and premium options for our guests to choose from. Furthermore, our resort is indeed an apartment-style property, and we do our best to provide accurate photos and descriptions of our facilities. Nonetheless, we appreciate your feedback and will take it into consideration for future improvements. We hope you'll give us another chance to provide a better experience in the future. Have a great day! Cheers, Ona Jardines Paraisol
Gastnutzer
Aufenthalt im Juni 2023
Familie
5.0/5
Hervorragend
Gepostet am 8. Juni 2023
Great quite location, 15 min walk to the beach. close to bars, bakery with delicious coffee, sandwiches and baked goods:) Clean unit with fully equipped kitchen. Very nice and helpful staff:) Very nice pool:)
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Antwort der Unterkunft: Hey Agnes, Thanks a ton for this lovely review. You made our day! We are so pleased you enjoyed your stay and that we were able to meet all of your expectations. Thank you for mentioning our central location; we are delighted to know that you found this to be ideal. We hope your next visit is just around the corner. Happy travels, Ona Jardines Paraisol
Gastnutzer
Aufenthalt im Jan. 2023
Familie
3.0/5
Gepostet am 31. Jan. 2023
It’s ok. But only just. Rooms are feeling their age and the single beds were hard and uncomfortable. Facilities at this hotel were minimal compared to other Ona properties. Pool looks nice but it is surrounded by grass, or mud once you have a bit of rain or come out from a swim. No bar or facilities either. So we spent every day at the beach and didn’t use the pool once. It’s a nice 20 min stroll to the beach which is excellent. Salou has some nice shops and great places to eat. La Teca and Carn&co opposite the hotel are both excellent especially La Teca. The place and rooms were clean and staff were friendly and helpful. We’re also used to having some sort of folder with local info and help on using the apartment facilities. Here we had to just feel Our way around the washing machine, combi oven etc.
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Antwort der Unterkunft: Hello Peter! Thank you for your time and for sharing your opinion with us. We are delighted that you had a good experience. Our team strives daily to meet all the needs of our customers and we are happy to see that your stay has been satisfactory, it is our greatest reward! We are sure that all your suggestions will help other customers to enjoy their stay in our hotel even more. We hope to welcome you again very soon. Greetings, Ona Jardines Paraisol Guest Experience Ona Hotels