Hampton Inn & Suites Ypsilanti

Some amenities were missing such as tissues and cups during our 3 day stay The bathroom door was a sliding barn door type that was so heavy or difficult to open or close that we could not use it.

Exceptional front desk service Check in was exceptional. Karen and Chandra addressed my needs in such a professional and kind way.

Absolutely beautiful hotel very friendly staff. Exceptionally clean, With a wonderful selection at breakfast easy parking convenient access off the highway. Great price highly recommend.

There were pros and cons to this location -- for starters, the lobby and dining areas were very clean and well managed. When we arrived, we were given our King Room Suite that I had booked thru *******. Upon getting into the very nice/recently updated suite, getting my little one ready for bed and tucked in and getting ready to shower myself, I found the thermostat wasn't working. I was joined by the front desk staff member and they came to the room and were unable to assist. When I mentioned it may need batteries, she returned with batteries - it still did not work. We had to move rooms. I woke my little one and re-packed all of our things. Then, we were taken to our new room. The new room was a tiny, double queen room, that was rather underwhelming. It clearly had not been recently renovated. The breakfast was limited but decent. The pool was...unwell. It is small, the water was a bit murky, and it was COLD. The overall location is fine - it was very loud at night (lot of cars racing/in streets) and there was a big comic convention, which could have added to the noise. TLDR: decent hotel, some rooms are better than others, don't count on pool time & the food is decent. PRO: they compensated for issues with room/size.

Extremely clean, very friendly staff and awesome shower! Oh and the hair shampoo and conditioner are amazing!

Make sure to check room before agreeing to stay. The toilet did not work when we got there, tried to fix they did not. There was cold shower waiting on me the next morning of check in. Three days no toilet.