Hôtel la Nartelle

Bon séjour et bon accueil!

This hotel actually exceeded our expectations. The superior double room with balcony and sea view was extremely well appointed. The bed was comfortable with nice bed linen. The bathroom with overhead shower was modern. The room was cleaned each day to a high standard. The staff were friendly and helpful. The reception is not manned all the time and although this is understandable, this can be an inconvenience if you wish to ask a question or need to speak to someone. We think this hotel is value for money on the French Riviera, however it should provide the services that it says is included: The WIFI in room 15 was very weak and intermittent. To obtain any type of signal, I had to stand on the balcony. As we had some rainy weather, this proved to be very frustrating and an inconvenience. The hotel website clearly states that the swimming pool is heated. This is not true! The pool was extremely cold even in September and as a consequence we could not use it. We had expected it to be heated and were not the only guests who were disappointed by this. Both these issues were mentioned to staff. If it was not for these issues we would have rated this hotel excellent.