Helen Hotel

The Hotel is an old building renovated well to be a clean nice and new 4 star hotel . It is located in the heart of St. Petersburg and near all attractions. The staff are friendly and helpful. The reception is located on the second floor, and there are stairs at the entrance (about 12-14 steps)between the entrance and the reception . During daytime they have concierge service to help with the luggage. The hotel Elevator to the rooms was added to the building and fitted in a way it stops in between floors, so you must either climb or go down half a floor every time you go to your room. It is not that bad if you can climb the stairs . I think the hotel is not suitable for a wheelchair. The breakfast is good and starts from 7:30 am to 11:00 a.m . We enjoyed staying at this hotel.

Excellent stay. Staff extremely professional eg Geogi and Anastasia at Reception. The Doorman who helped us with our bags this morning - a big thank you. All staff were extremely good and organised - eg Breakfast Staff, cleaning staff and reception. A big thank you to all. Location was good.

Perfect location and clean hotel and there is many restaurant nearby

It’s a very great stay at Helen hotel.

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床墊非常舒適，房間新裝修不久，風格很現代。前台服務很好，英文可以交流。每天打掃房間。房間略小了一點，大的箱子擺開比較困難。早餐非常豐盛，三文魚鹹魚幾種火腿和香腸，奶酪三種。廚師X是大鬍子的高加索人。存放行李免費，門僮也主動幫忙提行李。最值得表揚一層還有公共洗手間，裝修的非常精美。