Ibis Budget Troyes Est

The hotel was a few minutes from the motorway and about 5km from Troyes centre. 3 quick turns from the hotel and you were on the main road into Troyes. We were greeted by a pleasant gentleman who spoke English. The breakfast area was bright and clean as was our room. The bathroom/shower room was starting to show its age. I'm not sure if the room should have had a kettle, but there wasn't one. There was a petrol station about 2 minutes from the hotel that was opened all hours and took cards only. Would we stop there again ? Yes, easy to find, petrol across the road, hotel room was adequate for a night's sleep at a good price point.

VERY BAD PLACE : This quite recent hotel where we have previously stayed 4 times always for business since 2020 has become really dirty since the end of the pandemy. Due to BEDBUGS BITES everywhere on our bodies during the whole night we couldn't sleep at all. At the check-out on the morning when we complained to the front-desk staff she vaguely said that she will inform her manager... But when we loaded the car we noticed in the back-yard a mattress thrown in the trash. They were perfectly aware of the situation but were doing nothing. By lack of time we never write any review but we strongly warn travelers to avoid this hotel for non respecting the basics of hygiene. IT TOOK 6 WEEKS FOR THE SCARS OF THE BITES TO COMPLETELY VANISH !

Perfectly clean, close to the motorway and perfect for us as a stop over on way to Switzerland. We had a crying baby next door and they moved us as soon as I mentioned it to reception. Breakfast was continental so no hot food but for what we paid was good value. Highly recommend.

Handy stopover en-route to the alps. Good beds, breakfast adequate, but no hot food. Buffalo Grill close by (discount for hotel guests), Good food, cheap. Shopping centre near with Gifi and Leclerc. Recommended budget stay, would go back.

Used this hotel as a stopover, convenient for the motorway. Room a little basic and showing signs of wear. Comfortable nights sleep. My sons bed we had to make, his bedding was fairly stained. 10 minutes in the car to Troyes. Staff on arrival and leaving were friendly.

Paid for take away breakfast on check In day before 24/04 and paid with a five Euros note.but on collection next morning was told to pay again and when refuse to pay again was treated as a fraud and cheat. Not very pleasant way to continue long journey fro Montpellier to London

Stayed many times en route since it opened. Reception staff very good but not as clean as we’d expect. Ie. Toilet, stairwells, bedroom carpet, breakfast table. All easy to sort but not what you’d want. We also stay at the Accor places in the centre and may revert to those instead.

Excellent location near motorway, but far enough away to be quiet. Lots of restaurants nearby with discounts for guests (10-25%) - we liked the Italian in particular (though note the paths are not good around the hotel, so you either walk on verges or need to drive, which is a shame as they are only 5-10min walk away). Rooms clean and bed comfy comfy with good air con. Hotel common areas nicely furnished if a little small for size of hotel. Room decor was good, if beginning to show some signs of age around the edges. Breakfast was excellent value (limited contiental selection with cereals/yogurts etc) and good for a trip. In summary, a near perfect "industrial estate" type stop-off hotel, would use again.

The name Ibis budget says it all, so the price is good, the facilities are not bad at all...the only issue is the cleaning. There were spiders and bugs on the ceiling of the room which made us uncomfortable. We arrived in the middle of the night so it's understandable that the staff was not in its best mood...but in many other Accor hotels, we have always been received well...