Résidence Néméa le Cap Azur

We checked in yesterday and the room wasn't ready until 2 hours after check in. It is a rat hole that was not cleaned on the terrace, where down in the basement there is no sun at any time, even though we were the very first in line. They don't speak English at the reception, but just sit and are angry and arrogant. The reception girl is very angry and unfriendly, and obviously doesn't like non-French people. Despite there being many available rooms, and we paid in good time and some we have spoken to got something much better when booking the day before and no one had any wishes, we have had the worst. We sense that they are actually happy that the French are getting the good stuff, and we have to thank them for the worst location in the whole complex. There is no management or anyone to make decisions. We also deliberately chose a complex with a pool, but their lame excuse for it not being open is because it has been windy and a few leaves have gotten in, which can't be surprising when they are by the water. So if you are not French, you will be treated badly, as we, as the only ones out of 120 who checked in yesterday, got the worst, and all the information, etc., is in French. It actually constitutes discrimination under EU law.

La résidence et très bien situé au bord de la plage avec des services de proximité disponible, même hors saison. La remise des clefs ne se fait qu’à partir de 17 heures. Ce qui est un peu dommage. L’ensemble de la résidence est confortable, les appartements sont fonctionnels, mais le gros point noir est un manque d’hygiène avec un ménage inexistant dans les appartements et dans les parties communes. Je conseille donc de ne surtout pas prendre l’option de ménage en fin de séjour, et de prévoir un temps de nettoyage lors de votre arrivée,. Nous avons pu profiter de la piscine intérieure toute la semaine avec une eau à 27°, minimum très confortable.

établissement bien placé au niveau propriété des chambres tape à l yeux .on a trouvé un nid de punaise dans les têtes de lit . je pense qu il est préférable de désinfecter l établissement plus souvent pour éviter se désagrément qu on a subit . aucun geste commercial