Hotels in der Nähe von Porthcurno Sculpture Gardens, Saint Levan

Ich habe ein privates Funktionszimmer für eine Schulversammlung gebucht, zusammen mit einem Buffet-Suppe. Das Zimmer war mehr als groß genug und angenehmen dekoriert, mit Blick auf das Meer. The table had been prepared despite our having a buffet as opposed to a ‘sit-down’ meal. The food was very good value for money. Tea and coffee were included, and top-ups were available. Das Personal hätte nicht mehr hilfreich sein können, von meinem ersten Telefonanruf, um eine Auswahl verschiedener Teebeutel zu finden! Nichts schien zu viel Problem zu sein. Wir waren nicht beschleunigt, zu verlassen, und zusätzliche Tee/Kaffee wurden spät am Abend zur Verfügung gestellt (plus mehr der schönen kurze Brot!) Insgesamt war dies eine sehr angenehme Erfahrung, und sehr gut für Geld. Die Hilfsbereitschaft des Personals war das Eis auf dem Kuchen.

The staff were very friendly and helpful. We were given a beautiful room, overlooking the harbour - it was very clean, comfortable and well-appointed. We had arrived in Mousehole at lunch time, so had what we thought would be a snack lunch at the Ship Inn - the food was delicious and plentiful, to the extent that we couldn't face a full evening meal later on and just had some starters! It needs to be said, however, that several items on the menu were not available and, when we arrived for breakfast the next morning, we were told that the chef hadn't turned up and so we had cereal and toast. This was slightly disappointing but not a major issue for us and the manager did reduce our bill to compensate us, which we were happy with. To put this in perspective, we were visiting at the end of January and were, I believe, the only overnight guests. I realise that it may not be cost-effective to provide a full menu and, from other places we visited, it is apparent that staffing is a general problem - made far worse by the fact that many workers can't afford to live in the places where they work because of inflated prices due to holiday lets and second homes. Anyway, enough politics. The hotel doesn’t have its own parking but there is public parking nearby. Stepping outside in the morning to a beautiful, clear day and watching the sun rise directly in front of us was worth the price on its own.

My first thought when we arrived was ”hell no” but we already paid and couldn't back down, it was a bit awkward to go in a pub while people were there enjoying their pint and they all stop and look at you when you get your key to go in the room but surprisingly good the room was spacious, clean and very modern, a large toilet room with a nice shower and a Nespresso coffee machine, the only downside was the live music on Friday evening as we were tired and wanted to sleep but had to wait for them to finish which was around midnight but overall very impressed, well done, I won't be booking again cause I am not a big fan of pubs but definitely recommend the place to someone relaxed who enjoys beer and music ( the music was amazing too )

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

Das gesamte Hotel hat nur einen ”Neuanfang” und eine neu gebaute Hütte ”Penwith” mit nur ”4 Zimmern” kann bewohnt werden, alle Zimmer im Haupthaus sind sehr abgewohnt und mehr Hotel als ein Hotel. Die 16 Quadratmeter große Zimmerkategorie ”Penwith 4”, in der ich übernachtet habe, ist bereits die zweithöchste Zimmerkategorie in diesem Hotel, und ich muss mein Glück versuchen... Ich kann mich nicht für 1, 2, 3 oder 4 entscheiden bei der Buchung. Zusammenfassend: Die Zimmertypen 1 und 2 befinden sich im ersten Stock, die Zimmertypen 3 und 4 müssen durch einen sehr engen Korridor nach oben gehen, was sehr unpraktisch ist, um großes Gepäck zu tragen; Das Bett ist sehr weich und es liegen viele Haare auf dem Boden. Spinnweben, der Badezimmerbereich ist ca. 6 qm groß, ”im Vergleich zu” dem Gefühl des Gästezimmers... es ist recht geräumig. Das Frühstück ist das häufigste englische Frühstück ... keine Überraschungen und nichts Besonderes. Weil es ein Gast ist... also ist das Parken kostenlos. Durch die Nähe zum Meer weht der Wind besonders stark. Es lohnt sich nichts Zeit zu verbringen. Sofern Sie nicht die 16 km entfernte kleine Stadt Penzance besuchen, ist der empfohlene Aufenthalt von zwei Nächten die Grenze. An diesem Ort zu leben hat nicht den Begriff ”genießen”, sondern nur für ”unten bleiben” und der Preis ist niedrig!