Americas Best Value Inn North Highlands Sacramento I-80

To start, let me say I had no problem with the front desk staff. They were friendly and efficient when I checked in and checked out. But that is where the compliments end. This is NOT a place I'd recommend to anybody. The walls were grimy. The TV had some sort of crud on it. The refrigerator door was all scratched up. There were cobwebs hanging from the ceiling. The place smelled like smoke. The smoke detector was covered with a plastic bag. And I found a soiled condom in the parking lot. If I didn't see shady characters on bicycles roaming in and around the parking lot, I might have just stayed in my car for the night. Booking a room there was a real mistake.

I was staying with a friend and when I got there the first night I went to the front desk and said the room number and said I needed a key they gave it to me no problem but then the next night I went to let the dogs out to potty and the door shut and I realized I didn’t have the room key or my wallet or car keys and when I went to the office they said can’t give me a key since the registered guest is not there and made me wait till my friend came back which was the next morning even though they talked to him on the phone so I had to stay outside all night with nothing with my two dogs because they said he had to be here in person and then a few morning later I left to run errands and I come back to the key not working and look through the window and all the room is made up and all of my stuff is gone so he takes me to lost and found and shows me my stuff but says I have to come back to pick it up 10-6 so I come the next day 10-6 sat and the front desk person says 10-6m-f so I go back the following wed and the maintenance man is watching the front desk and says I have to come back when the front desk person gets back so I came back in an hour and he tells me that they threw away all of my stuff cause it was a bio hazard now you tell me how a $3,500 LV Bag, $200 jumper start box, $100 hair trimmers, the bag even had my front tooth in it and my medication that clearly has my name on the outside of it and they also have my CDL and when I finally was able to speak to the manager his words exactly “I don’t give a f*** with anything you have to say, get off my property” so needless to say they are some of the shadiest scamming fraudsters out there and think it’s ok to just keep peoples stuff and not give it back I will never go here again