HSM Club Torre Blanca

We have just come back from a family holiday (5 adults +2 toddlers) and overall hotel itself is good but needs few changes. The rooms are small, good enough for 2+1 but they shouldn't be sold for 3 adults plus a baby, as the sofa bed in a "lounge" area is too small for two people. Rooms are very well equipped with toiletries, hair dryer, kitchen stuff, wardrobe space and fridge. The food is also good, freshly cooked and tasty but not much variation, especially for kids. Deserts all taste the same apart from amazing almond cake. My son's favourite was frozen yoghurt (ice cream) machine, big plus for kiddies. Bar staff are all great, but our favourite was Jamie, Anita (dark hair lady) and Diana. Super friendly and always smiling, despite long working hours. Animation team were all great, super energy and not pushy with the guests. A let down for us was a cleanliness and behaviour of a Huanito (jet washer guy) round the pool. He is rude and spoke about us to other members of staff thinking we can't understand or hear him, because we are early risers. When confronted "I speak no English" was the answer and ridiculous sarcastic looks were thrown our way on a daily basis. In my opinion pool area should be cleaned before breakfast times, with a brush first, not pushing around load of mess and birds poo with a noisy jet washer which also creates paddles and slippery paths everywhere. The pool itself is cleaned daily by a lovely older guy in glasses who always greeted us with a smile. It's a bit deep for kiddies so it gets crowded by steps. Hotel location is great too, short walk to supermarket, restaurants, shops and the beach and for those with walking difficulties, the older pool guy also runs a bus service. Overall I would come back to this hotel because we had a great time but needs some tweaking with cleaning the main pool area.

Just come back from a lovely 4 days here. The staff are all really friendly, the hotel is so so clean, all inclusive had a good choice of food to cater for everyone. Know there have been a few comments about hard beds, but ours was actually really comfy. We were in Ibiza block which was the perfect location for us, not too close to the bar and noise but close enough to get a lovely view of the pool in a morning as we sat on the balcony.