Premier Inn London Eltham

The payment method of the parking lot is not very clear. After staying for 2 days, I don’t know how to pay. The hotel staff‘s explanation is not very clear and needs to be improved.

Needed one night near to Eltham Palace - Premier Inn more than fitted the bill for affordability & location. Very clean. Friendly and helpful welcome on check in. Room was comfortable. We were glad we had chosen to eat breakfast the next morning as it turned out to be very good value - fresh fruit salad, hot buffet, good coffee & plenty of choice of toast /pastries etc. Small car park, but roadside parking nearby if necessary. A friendly chap (Manager ?) helped us sort the parking payment. Would use again.

I enjoyed our stay there. The staff was nice and welcoming. Our room was big enough and clean. We couldn't open the window, but air conditioning was ok. Efficient free wifi but you'll need the "ultimate" version to work properly with videos. Quite copious breakfast. And London at less than 45 minutes by train. We'll definitively come back.

I have stayed at the Eltham Premier Inn a few times due to its proximity to our friends in the area. There’s a charge for the car park with space limited. Our second floor room smelt a bit musty, the usual Premier in a pointed facilities in the room. Bar and snack/restaurant are is fine however a noticeable lack of staff mean waiting to order and slow service is the impression. We prepaid breakfast but with 1 Chef catering for everyone, it’s just not adequate and everything either run out or there was a wait for replenishment. Not the Chefs fault as they can only do so much with limited resources. My overall impression was one of disappointment and the least enjoyable of my 4 stays at the hotel. It’s noticeable that the facilities and staff have been cut severely despite this being a relatively high priced Premier Inn.

I had recently stayed at the Premier Inn Eltham for 3 nights with my husband and 5 year old. Positives We had booked a family room and based on previous family rooms at other premier inns, room 118 was very spacious. Air con was a bonus as we couldn't open the windows. Location was ideal with access to lots of bus routes and a train station. The breakfast was plentiful with lots of choice. Negatives A maned reception desk is a need. For a week previous to my stay, I could not get ahold of anyone at Premier Inn Eltham. Didn't matter the day or time I rang at, it would just ring out. On arrival to the hotel, we were made to stand there for a good 10mins before anyone came out to look after us. When I mentioned to the man on reception about the lack of answering my phone calls he shrugged his shoulders and mentioned something along the lines of "what do you expect of a budget hotel" not exactly the right attitude to have in my opinion. Room 118 is spacious but it had a musty smell to it. One I couldn't put my finger on. You'd notice it after being away from the room, once in the room, you almost became nose blind to it. There was also mould in the bathroom which could easily be wiped away and/or painted over. This point isn't the hotels fault and we didn't suffer it on the Thursday night but the Friday and Saturday, the room above sounded like it had a herd of elephants in it. The stomping and thundering feet above us was very annoying and continued throughout the night. The outside of the hotel leaves a lot to be desired also. Not very welcoming. Maybe a lick of paint, some tidying up of foliage, a sweep of the steps and ramp access would be of a benefit here. All in all, I would return but would like to see some changes and tweaks made.

Great hotel great staff close shops and local transport garage across the road for late night snacks has parking small restaurant inside small section of drinks. But I would highly recommend staying at this hotel just for the staff alone great service