Hotel "Am Siebersturm"

I liked the location. I did not like the communication with the staff. I had to wait for them to show up at the property to check-in. When I had a question, I could not get a hold of anyone. The entry door to the property did not lock properly. It is a security issue in a tourist town. The staff were not honest on the parking situation in town when I talked with them.

Location was amazing! The setting is story book perfect! Just past one of the city gates and a short walk to the Plonlein. Close to shops and restaurant. Easy walk to most attractions. The cafe attached to the hotel, seperately owned, is spectacular! We had a family room which was basically two attached rooms each with their own small bathroom. One room had one queen bed and the other had a twin and a double. The beds were comfortable. You could see the castle garden in the distance from the back window. The mini fridge came in handy to keep cold drinks in. The young lady who met us there for check-in was super nice. Private parking garage, for extra fee, is just around the corner. You must reserve it ahead of time because spaces are very limited. Some things that need improvement: We came in early July and it was quite hot. The room has no AC but also didn't include any fans. We asked management if they had fans we could put in the room. The initial response was "No", but we did get one fan the next morning. Unfortunately, since there was two rooms, that wasn't sufficient, so we had to buy another one to sleep semi-comfortable at night. In addition, there is a towel warmer in one of the bathrooms that we could not turn off. So it was like a sauna in there. Opening all the windows at night helped but you get bugs in the room. FYI: There is no lift and our room was on the 3rd floor.

Stayed here for a few days in August, place was lovely very clean and everyone was really friendly and accommodating. Would definitely stay here again. Only issue I have was it being very warm in the summer as our room was in the direction of the sun but there was no fan in the room and having windows open didn’t help much however it wasn’t that big of a deal it was still a lovely stay.