Hampton Inn & Suites Rosemont Chicago O'Hare Bewertungen

1. The person who checked us in was not warm and friendly. In the past we have stayed at this hotel many times and had great service. This was not the case this time. The staff who checked us in gave us average service and didn't listen very well. When we visit a hotel, it's nice to be greeted with a smile and makes it easier to travel. 2. The hot water was not available when we wanted to take a shower. The water tank on the floor that serviced our room had to be turned up in order for us to take a shower. Hot water tank temperatures should be checked routinely as a matter of business operations at a hotel. When we called to ask for help for the hot water, no one came for more than 15 minutes. So we had to call again, and explain that we needed to shower and go to bed ASAP. This was not efficient service. 3. Room supplies:  There was 3 decaff and only 1 regular coffee packets in our room. We woke up at 1:30 a.m. to get ready and noticed this problem. There was no way to get this problem fixed before we left at that hour. The cleaning staff should be more careful to put the correct things in the room. 4. The water in the room burned out eyes and skin. We've stayed at this hotel many times and never had this problem. Perhaps there is something wrong with the water now. 5. The fan on the air conditioner / heater doesn't change from low to high. It's always high and too noisy. When we asked about it, we were told that all of the units on the 3rd floor were like this. It was too difficult to sleep with the horrible noise of the high fan. 6. A unhappy start to our trip.

wonderful stay and nice service😀hotel to provide van to pick up guest to airport very nice

Overall, my recent stay at this hotel was a positive experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived. The location of the hotel was excellent, with easy access to restaurants in walking distance for dining. Despite being so close to these amenities, the hotel itself remained peaceful and quiet, allowing for a restful night's sleep. The room was spacious and well-maintained, with all the necessary amenities for a comfortable stay. The breakfast provided by the hotel was basic but satisfying, with a decent selection of options to choose from. Airport shuttle and price was the main reasons I chose this hotel. Overall, I would recommend this hotel for its convenient location, friendly staff, and comfortable accommodations.

Breakfast and shuttle service was excellent. Location is close to premium outlet mall

Had a roach dead in the bathroom. Amd they charge to park in the premises. Im already paying to stay there so why should i pay to park my car.

Very satisfied

Very nice

comfortable

cozy and clean

趕早班飛機，臨時在酒店住了一晚上。連鎖酒店，標準配置。但是比較驚喜的是酒店有直達機場的。接駁班車，每半個小時一班，對於趕飛機的人士來説簡直太便利了。酒店位於芝加哥奧黑爾機場附近。沒有所謂的購物體驗。

酒店前台服務不錯，房間也很大很乾凈。距離機場有shuttle bus，沒半個小時一班。酒店早餐不錯。周邊也有一些餐館。芝加哥機場趕早班飛機的話，性價比比較高。

酒店應該是新裝修過，很新。房間很大，地毯乾淨，衞生間潔白明亮，早餐也過得去，還有免費班車接送機場。

房間隔音很棒，每天會主動打掃房間，這點對比加州的酒店好太多，另外早餐三天一個輪迴，挺豐盛，這個價位來説物有所值，值得推薦。

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