Microtel Inn & Suites by Wyndham South Bend/at Notre Dame

Stayed here for one night because we were attending a concert in the area. I can understand up charging a little for a high demand location but charging 4 times the regular nightly rate at $250 for one night at this place is robbery. There was dried urine on the toilet seat in the bathroom, the shower curtain was disgusting, the counters looked as though they have never been wiped down, there were stains on the carpet and it had not been vacuumed, the curtain rod on the window was broken, the only clock in the room was flashing the wrong time, there was garbage in the drawers from previous stays, and I highly suggest bringing your own soap if you want to feel clean because the cheap one provided doesn’t do the trick. There was also a censor timer on the bathroom light that made it go off after about 2 minutes. I took a 10 minute shower and had to wave my hand outside of the curtain 3 separate times to get the light to turn back on so I didn’t have to shower in the dark. Oh yeah, is it really necessary to send a text at 8 am asking when we’ll be checking out when the check out isn’t until 12?Room 302.

I had a fantastic experience, From the moment I arrived, the staff was incredibly welcoming and professional. The check-in process was smooth, and I was pleasantly surprised by how clean and spacious the room was. The bed was super comfortable, and the amenities. The location was perfect close to great restaurants, shops, and local attractions. I also appreciated how quiet the hotel was at night, making it easy to get a restful sleep.

The rate was inexpensive so I wasn’t expecting a 5-star hotel. The staff were friendly, rooms although outdated were clean, beds were extremely comfortable. We were out more than in so this room served its purpose.