Town Lodge Roodepoort

The stay was very comfortable. Food was good. The staff was really friendly. However it wld be good to have usb charging ports in the rooms.

wifi did not work, wanted room service at 9.05pm, kitchen closes at 9pm so no go. lack of channels to view on tv, very noisey hotel .. Reception not the warmest of people, beds were ok and they did have a kettle in the room. There was security at the gate.

Very noisy with some sort of party Friday night the 15th March by the poolside, and Saturday afternoon with residents openly consuming alcohol in the reception area with no regard for fellow residents, has always been my choice to stay on business, unfortunately that was my last stay

The bedding was perfect. The stuff was friendly not to mention our breakfast and supper was something else out of this world and I have enjoyed every bit. I will definitely recommend this hotel to my friends and families

Staff go above and beyond, always friendly and adapted to whatever our personal needs were, my wife was participating in the Arnold Classic event and had a specific diet to follow, the chef accomodated and assisted us with personal attention - we were late for breakfast, he opened up and made us a special breakfast and served it without a fuss.

From the check in to the day we left, it was one thing after the other. 1. The team that was checking us in was not consistent, the one half was not willing to go the extra mile to solve our request (being moved from a 2 single bed, room to a double bed, room) and the other half made promises that they could not keep (said that we would be moved the following day, without checking for availability first). 2. My colleague asked for the iron numerous times over the period of our stay, and it NEVER came, she had to go get it herself. 3. We ordered room service, and the food came after an hour plus, AFTER i made an enquiry about my order, which was when they were only assembling it. I do get that it might take time however communication on ETA is important. 4. When the food eventually came, there was no cutlery and no condiments. I could write more, but you get the picture.