Nishi Haitai Junting Resort

A very mixed review. The good, the bad and the UGLY. The good: 1. The setting and hotel is stunning. 2. The products in the room are good quality. 3. Breakfast is lovely! 4. The general staff are friendly and helpful. The bad: 1. The bathrooms are not cleaned after each guest. There was hair against the wall and glass walls were FILTHY! (See pictures below) 2. The AC and extraction fans don’t work properly. 3. They don’t bother to take your requests regarding your room into account. 4. There is no western restaurant (other than breakfast) or English TV options. The UGLY: 1. MANAGEMENT has the worst service attitude that I have ever seen. Trip.com helped me to report the above mentioned issues on the first morning. They promised to come clean the bathroom (but didn’t bother to address the other issues). The bathroom was never cleaned (I eventually cleaned it myself). Their attitude when contacted every time was basically…If you don’t like it, leave. I sincerely hope that this review will be seen by someone who can address this issue. Management should make guests feel welcome and appreciated, but they know that their location is excellent so they don’t care whether guests are happy or not. VERY VERY POOR! Until now there has been ZERO attempt to fix the issues, provide some sort of compensation or even APOLOGIZE!

very nice

已經連續三年來到榮成入住同一家酒店～倪氏海泰大酒店。第一次是入夏前夕，自駕沿海邊境線G228，環繞膠東半島來到榮成，入住酒店的感覺不錯，酒店大堂與裝飾很大氣，有氣勢有韻味。客房寬敞明亮，早餐美味豐富，特別值得一提的是酒店瀛之湯，有泡湯，桑拿，巖鹽浴板，都能讓身心放鬆，安穩入眠。連續兩年冬季來看大鵝，都選擇住在這裏。特別幸運遇到了藍色飛揚，幫助預訂客房，幫助搬運行李，有求必應，服務周到專業，每天送水果和酸奶。客房服務也不錯，收拾整齊乾淨，每天送酸奶水果，臘八那天還送了兩碗香甜的臘八粥，賓至如歸，這次還在雪天送了一份“圍爐煮茶”到客房，暖心！推薦給朋友了，他們會相繼來榮成看天鵝，也選擇住在這裏。把美好體驗傳遞下去！

我們每年都來看新年日出，酒店陽台就可以欣賞太陽升起的美景。這家店其實最讓我驚喜的是服務，尤其是小喬管家，在酒店服務方面表現出色。她態度熱情友好，專業細緻，能夠迅速響應客人的需求並提供滿意的解決方案，真的是客户至上啊。

淡季出行，朋友推薦來的酒店，環境很不錯，正好這兩天聖誕節，酒店也準備了小驚喜，氛圍感滿滿，房間很大，酒店自帶的沙灘也很漂亮。在來管家小喬提前聯繫，詢問有什麼需要準備的，很貼心，還給升級了豪華海景房，最後也延遲了退房，入住期間有求必應，非常好

服務特別好，有求必應，衞生很乾凈，住的很舒適，前台和餐廳工作人員都很好，第一次來這裏，很多問題都幫忙解決了，屋內送了小水果和餅乾還有酸奶，可以提前一天預約去天鵝湖，免費接送，司機還給了喂天鵝的小零食，特別好，走的時候前台小哥還幫忙拎行李，所以工作人員服務特別棒，陽台看海景特別棒 一睜眼就能看到海