Gastnutzer
21. Oktober 2023
Firstly, in the lift I feared for my life! Felt so unsafe. The hotel was cold, bare and grubby. The rooms… the bed was like sleeping on concrete with one scratchy pillow. So dark, dingy and cold. I now have a bad back and severe shoulder pain, so uncomfortable. The bathroom was the size of a broom cupboard, the shower was dangerous as so small you couldn’t turn around and you’d fall on the silly step inside, shower was either boiling hot or freezing cold. The electric sockets in the room were hanging off the walls - very unsafe. Not to mention staff entered our room early hours in the morning on two occasions and said “oh sorry” & left when we got up and asked what they were doing?? Breakfast shouldn’t even be called breakfast it is in a cold mouldy room underground and is a machine terrible coffee and watered orange juice, 3 mouthfuls in a plastic cup, a croissant and a piece of sweet bread, the toaster was out of order, who wants dry bread for breakfast. I am so disappointed and at £120 this is far far below expectations, I understand it’s budget but this was very unsafe and unhygienic and 100% overpriced. The dust in the room was inches thick. The staff there was a different young boy there every evening. The hotel made you feel dirty.
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