Gastnutzer
28. Februar 2025
I very rarely take the time or feel the need to review on Trip Advisor. However, on this occasion I feel that I should. I always stay at this hotel when I am working in my office in Rochester. The management and staff are what make this Premier Inn my first choice when looking for somewhere to stay. I have stayed in all of the other Premier Inns in the area, but with the free parking, surrounding amenities and good hot food served in the restaurant, I will only stay elsewhere, if this hotel is fully booked. The room rates are competitive with others, and normally cheaper. What prompted this review, is the exceptional service that was given to me upon arrival two days ago. I was due to arrive at around 19:30, but due to delays on the M3 and M25, I did not arrive until 21:50. The chefs in the kitchen and the staff in the restaurant agreed to cook me a meal and serve me at a table, even though they had technically finished for the evening. Unfortunately, I do know the names of the chefs, but a special mention to Nick and Emma A for managing a team of talented, professional and genuinely nice people.
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