Red Roof Inn Detroit-Rochester Hills/ Auburn Hills

dresser was missing middle door, television did not work maybe remote no good, bathroom exhaust fan sounded like a jet engine, heater was also loud when it kicked in. soap dispenser pulled off wall with no soap . only had hand towels to use after shower to dry with. last night key to room stop working had to go to lobby twice , after second key was made key worked. glad I had ear plugs to use so i was able to get a little sleep. Will not stay here again, had issues last year also, thought I give them one more chance This Year since they are located so close to family when I visit them .

My room was free smoking but some how i smell the smoke on and off inside the room

I did not like that property was undergoing renovation and offered rooms that were unihabitable. ******* should require that their clients be notified that a property is going through major repairs and that travelers could find themselves in a room with is dusty, no iron, no ironing board, no coat hangers, no way to regulate the temperature in the room, no hot water in the sink and shower (in metropolitan Detroit in January), no doorknobs in the bathroom, only one staff member on the premises who could take as much as thirty minutes to be present at the front desk who is only able to understand and apologize, and call the manager who does not respond to phone calls. After one terrible night, no one responded to my complaints until I called ******* and requested a cancellation and refund. This facility should not be allowed to rent rooms that are substandard, dirty and unsafe. It makes Red Roof look bad as well as *******.