2-Sterne-Hotels in Ridley Township

We often have to make a trip to Philadelphia for medical reasons and have found the microtel in Ridley Pa a perfect spot outside of the busy city. We have stayed here several times and always great. We had a little issue in computer showing we were checked out and maid service waking us twice but Bial McCoy the Gm was amazing and explained the situation and immediately made it right. Very professional and understanding I give him a 5 star honestly and we will be staying again. Nice new hotel super clean

Das Hotel ist sehr freundlich und das Zimmer in der Nähe kann die Türen öffnen, sauber und sauber, Badewanne und Badewanne sind auch separat getrennt, die Unterkunft ist einfach, gleichzeitig zu waschen und zu arbeiten, 🈶️ Zugangsservice, Sie müssen telefonisch an die Rezeption des Hotels ansprechen.

We arrived Thursday night (between 6pm-8pm) to the hotel and the front hotel clerk was not friendly at all, we waited at the desk for a couple minutes with nobody around, she eventually came out of the backroom, never said hi and asked what my last name was. When we arrived to our room, my gf used the bathroom and told me the toilet wasn't flushing properly. I went to the front desk to borrow a plunger and tried to fix the toilet but it wasn't doing much, I thought it might be better by the next morning, but it wasn't. We were in the room late trying to get the situation corrected, the front desk said they would send someone up to fix it. A worker arrived fairly quickly and used a snake to clear the drain. We went out for the day and noticed when we got back nobody had tidied the room but we figured it was because we were in the room late into the morning dealing with the plumbing situation. The next day we left our room fairly early and were out for the day and noticed that nobody had tidied the room again (this is now Saturday evening), I had to go to the front desk to get some toilet paper because we were running low. I spoke with the front desk clerk and he seemed surprised that nobody had tidied the room and told me he put our room down for a ”full service”. The next day we left fairly early again and went out for most of the day, only to return back to our room to see nobody had come to tidy it at all. We are not demanding people and are fairly laid back, but not having the garbage’s emptied (they are overflowing at this point), toilet paper replaced or new towels added to the room is absolutely unacceptable. The next morning, we asked for a late checkout from the front desk, only moving it from 11am to 12pm, 1 hour, and the front desk clerk was very friendly and accommodating. Around 11:30am we get a very loud knock on the door, my gf opened it to the cleaner saying ”Do you have a late check out?”, she never said hi or hello and seemed quite angry that we were still in the room. Our experience was not good here, some of the hotel staff were quite friendly while some were the complete opposite, the breakfast selection was good and the staff were very attentive to that but the complete lack of cleaning or the checking up on our room was like nothing we've ever experienced before. We definitely won't be staying at a Home2 Suites again and most likely won't be even staying at a Hilton due to our experience.