Gastnutzer
23. Oktober 2023
Needs improvements before we would consider returning. Staff work long hours and never look happy. At breakfast we were never greeted with a smile, no kalimea or good morning, basically find yourself a table and sit and wait forever til they ask if you want a coffee! Even if you’re the first one there for breakfast the tables aren’t set, no cups, no cutlery. At dinner time, tables were not cleared, you’d wait ages for someone to take a drinks order. It’s was not a relaxing experience at all! We had one good experience from who I believe to be the senior / restaurant manger who I asked if he could make us a Greek coffee, he was very polite and made them for us. Later in our holiday he saw my husband and remembered our order. Wonderful! Let’s talk the evening bar… read your clientele!! The mangers should step in here because every night during our week long stay, we experienced head banging rap ‘swearing’ music. It was horrendous! The young staff basically played “their” music and also hid in the back of the bar just messing about. One night a couple walked in and said “where is everyone, it’s dead”. Your hotel full of guests have either gone elsewhere or are stuck in their rooms because they can’t stand the horrible music. At the time of booking the only room available was a classic double, we arrived at 1pm show to our room and was pretty disappointed. It’s very basic, no space to lay suitcase flat and very little space to unpack and hang clothes. No counter space for toiletries and the fridge noise was unbearable. Please please change the bedlinen, it’s like sleeping in a crisp packet. The sheets are so hard against your skin and really noisy. Thankfully the next morning we managed to upgrade (€350) to the private pool room, which was well worth it!! The pool room is much more spacious, wonderful relaxing balcony with loungers and a view of the sea (although not for long for some pool rooms as villas are going up opposite). We had some visitors on a couple of days as the goats came for a drink at our pool. The main pool is relaxing with plenty of beds, and the pool bar is lovely for lunch and a beer! We hired a car which I would advise to explore the island more (our 6th visit) however you can get the bus to Lindos or Pefkos, or walk to Lindos. Go to the supermarket to stock up on water, beer and stacks. Overall the hotel looks the part but does not offer the service or relaxing atmosphere you should get on holiday.
Übersetzen