Club Med Joyview HEILONGTAN resort

the bar here is amazing!! Gerrard is a good hoster. A long with his team (Ming, Vicky and Ritta.) Especially Ritta, her cocktail is very nice. She is very kind and sweet[Smirk][Smirk][Smirk]

From the moment we arrived our experience at Club Med was fantastic! The staff literally couldn’t do enough for you, Yulia was in contact prior to our stay asking if there was anything extra they could help with the (traveling with two children this is so helpful) The room was beautiful, spacious and clean with lovely views of the lake! The facilities were amazing, with so much entertainment for the kids, my little girl absolutely lovely all the activities and they staff were so so good with her, she even joined in the cabaret show which will be a moment I’ll treasure forever! The evening live singer was a treat too! The first day of our stay there was a private event meaning some restaurants were closed but Kathy, Vicky and Yulia did their upmost best to provide us to alternative food menu other than hotpot. The buffet the next night had everything, spoilt with choice! I can’t wait for club med to be our new weekend break, look forward to returning! My only piece of feedback would be some service around the pool area, to save having to go to the JoyBar for some day drinks!

在2024年就知道眉山黑龍灘開了一家環境特別好的親子度假酒店，春節訂房時看到網上對此酒店褒貶不一，我還是憑自己的喜歡訂了此酒店。在入住前一天，酒店賓客關係經理Kathy給我打了電話，詢問我具體到店時間，和對入住的要求。辦理入住當天，我們一家三口把車停好後，下午兩點半到酒店大堂就收到她的訊息。因為大堂兩邊接待處全是Check in的客人在排隊，我們是通過上海攜程預訂的房間，酒店已經提前鎖好房間，見到Kathy後，很快就給我們辦理好入住手續，並安排了美麗漂亮的外國工作人員Yulia給我們戴好手環，送我們到房間。特別感謝你們為我們安排的房間，陽台外不管白天還是夜晚景色都非常美。入住期間，帶着女兒去射箭場體驗了一下，射箭場工作人員熱情耐心給我女兒講解和示範動作。Kathy也在我有問題問她時，及時回覆我，還會把酒店過年期間的活動安排提前告知我。這家酒店是離成都比較近的親子一站式酒店，小孩子還可以託管，酒店的自助早、午、晚餐都很豐富。作為曾經從事星級前台工作的我，春節親子游入住此酒店，無論是酒店工作人員的服務態度還是酒店的配套設施及春節活動我們都相當滿意，下次還會再來。

房間超級舒適！衞生乾淨！一家全包最適合懶人帶娃！三餐種類繁多，口味鮮美！設施齊全，小童樂園、水樂園、攀巖、籃球、羽毛球、乒乓球、桌球、KTV、射箭！G.O.們都特別熱情！每天每個時段都有豐富多彩的活動可以參與，自然探索、健身操、瑜伽、魔幻秀、國風夜市、魔幻派對等等～為我們帶來了非常美好的體驗！特別適合一家人休閑度假～酒店旁邊還有個萊斯火車樂園和採摘園可以逛逛～

連續入住2晚～真的是因為超級滿意超級喜歡～還會再來😊酒店的小朋友託管服務簡直是解放雙手～可以有自己的時間休息～超讚👍感謝管家Kathy的貼心服務和安排～

服務很好 訂好房間就有小姐姐加微信～ 入住和退房都很快 客服直接幫忙處理了 小朋友玩的特別開心 光酒店就夠玩了 對面還一個火車來斯樂園 衹是水樂園衹有一個熱水池 其他兩個常温 準備等夏天再過來玩～