Best Western Hotel Centre Reims

Our first night was a nightmare! At 11:30pm, we were checked into the smallest room, freshly painted, empty room I have ever seen! There was not even room to open both our suitcases on the floor, no closest/ hangers or hooks anywhere in the room, even to dry towels.  Had to sleep with the windows wide open!  We booked a “superior, extra large room with twin beds.” No shelves or counter to place basic items.  I complained to staff and even offered to pay more but was told that was what we booked and it was all they had.  At 7am I contacted ******** and we were provided with a room that seemed to fit the category!  We were told both were the same category???   Two nights of bliss!

The hotel is perfectly located, near to the Train station and all main attractions. The building itself is old and chic, very beautiful. We had a room with windows to the street, so it was a bit loud since the street is busy. Anyway, our stay was great. The hotel staff was really friendly and helpful. We payed for 2 breakfast at hotel, there were enough food, coffee is a bit odd, but other options are great. Orange juice is freshly made. We recommend hotel, thank you!

Great location. Staff are friend. Clean Hotel.

i had a great stay room was clean and had a mini bar with coffee machine and tea location is great guy at the reception was a bit unfriendly

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Quite old building for hotel, a little noisy due to the bar around, quite small a room.

For those who want to be in the center of Reims it is perfectly located. However be aware that you will be in the middle where it's happening, and you will hear the noise through the window. Staff are friendly. Room was ok, it was a quite old and small but clean. The choice for breakfast was limited, make sure you go before 8am otherwise you will have limited choice.

Hotel algo anticuado muy cerca de la estación y a pocos minutos de la catedral, da a una bulliciosa calle llena de locales y restaurantes, cama grande y cómoda, bañera muuuy alta, desayuno correcto para no tener cocina, lo peor el olor fuerte a pintura en la habitación

今回宿泊したホテルは、立地の良さがとても魅力的でした。駅や中心部に近く、観光や食事にも便利で、滞在中はとても動きやすかったです。 一方で、お部屋や設備についてはやや古さを感じる部分もあり、清潔感や快適さという点では少し気になるところがありました。特に細かな部分でのメンテナンスや、アメニティの充実度については、もう少し改善されるとより快適に過ごせると思います。 スタッフの方は親切で、対応自体は丁寧でしたが、全体的なサービスとしてはややシンプルな印象でした。 立地重視で短期滞在には便利なホテルですが、快適さや設備を重視される方は、他の選択肢と比較して検討されるのも良いかもしれません。