Redding, CA - South

A tenant next door banged and make noise all night. I contacted the front desk, and they were supposed to check on it. The noise continued after the call and through the night. Upon checking out I informed the clerk about the issue, and she appear to be unconcerned. The Wi-Fi access code did not work and there was a leak under the sink.

Great customer service, comfortable rooms. The TV in my room does need replaced as the screen for some reason has 3 very noticeable white spots but other then that it was a great stay.

AC and Bathroom light didn’t work. Not enough towels. Bugs everywhere and couldn’t find the TV remote when I asked the lady in front had an attitude.

Better than red lion by service and cleanliness. I have previously rented here and given a dirty room, when changed to a "clean" room (which was better) the sink was clogged and flooded!

I was so tired when I checked in that I kept making mistakes, like where did you say my room was? But the man who checked me in was kind and wasn’t upset by my interruptions. And he was busy, too. Very professional but personable.

I hate complaining, but tub drain very slow, sink drain broken and wouldn’t drain at all and toilet seat was missing one bolt and other one was very loose. A/c unit was missing sticker overlay so you couldn’t tell what mode or buttons were what.

Awful! The maids went into my room, went through all my stuff, and trashed the room. They stole my stove and fuel and when I told them I was going to call the cops, they broke my stove before giving it back! Then accused me of stealing their towels!

Never would have stayed here if we’d known how terrible the neighborhood was. Syringes in the grass surrounding the property, burn spots on the suite side tables. Did not feel safe. Really great staff though, which was a big plus

The employees were all very nice, the pool and entrance into the parking lot were nice, but the rest was in need of repairs. Our room was pretty comfortable, 2/3 lights in the main room space were burnt out, there was no mini fridge, microwave or coffee maker in the room and our room had only hands towels clean and restocked. I contacted the office and informed them of the missing towels and was told they were behid on laundry since one of their dryers was down at the moment. But come morning and up until we were to ready to leave, no towels were brought up. This place needs updated appliances and a facelift. However, the bed and pillows are really com