Grand Hotel Therme
1 Nacht
Zimmer und Gäste
1 Zimmer, 2 Erwachsene, 0 Kinder
Alle Unterkünfte in Razlog

Grand Hotel Therme

Nr.1 in Premium Hotels in Blagoewgrad
Neofit Rilski Str, 2778 Razlog, Blagoewgrad, Bulgarien
Auf Karte anzeigen
Mit einem Aufenthalt im Grand Hotel Therme können Sie nach einem langen Reisetag entspannen.Mehr anzeigen
Preisgarantie
hotel overview picture
4.2/5Sehr gut·Sauberkeit: 4.2
Alle 23 Bewertungen
Ausstattung
Swimmingpool (innen)Swimmingpool (außen)SkifahrenThermalquellenReitenSaunaSpaMassageraumFitnessraumParkplatzKostenlos
Gesamte Ausstattung
Umgebung
Sehenswürdigkeit: Pulse Therme - спа център с басейни с минерална вода
(<100 m)
Sehenswürdigkeit: Ottoman Bath
(330 m)
Sehenswürdigkeit: Hot Mineral Pool "Izgreva"
(340 m)
Karte

Zimmer

Gästebewertungen

Service & Ausstattung

Bestimmungen

Familienzimmer
1

Familienzimmer

1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Klimaanlage
Minibar
Conditioner
Shampoo
Zimmerdetails
Verfügbarkeit prüfen
Villa mit drei Schlafzimmern

Villa mit drei Schlafzimmern

Schlafzimmer 1:1 Kingsize-Bett ● Schlafzimmer 2:1 Kingsize-Bett ● Schlafzimmer 3:1 Kingsize-Bett ● Wohnzimmer:1 Bettsofa
Kostenloses WLAN
Klimaanlage
Minibar
Eigene Toilette
Conditioner
Zimmerdetails
Verfügbarkeit prüfen
Apartment mit einem Schlafzimmer
1

Apartment mit einem Schlafzimmer

Schlafzimmer 1:1 Kingsize-Bett ● Wohnzimmer:1 Bettsofa
Kostenloses WLAN
Nichtraucher
Klimaanlage
Minibar
Eigene Toilette
Conditioner
Zimmerdetails
Verfügbarkeit prüfen
Executive Doppelzimmer
1

Executive Doppelzimmer

1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Klimaanlage
Minibar
Eigene Toilette
Conditioner
Zimmerdetails
Verfügbarkeit prüfen

Gästebewertungen

4,2/5
Sehr gut
23 Bewertungen
Verifizierte Bewertungen
  • Sauberkeit4,2
  • Ausstattung4,2
  • Lage4,2
  • Service4,2
Durchschnitt für vergleichbare Unterkünfte in Razlog
Am häufigsten erwähnt
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
29. September 2024
I was there today in Wellness. During the wellness someone stole my money from my wallet in the locked cabinet. It was around 400€ and 250lev. I dont recomend anybody to go there. And the Finish sauna was not working. The personal must be involved. And the owner too.
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R‍e‍l‍a‍x‍2‍9‍7‍6‍7‍8‍7‍9‍8‍9‍5
19. August 2024
We visited the Spa only as wasn’t staying at the hotel. Absolutely Stunning design, great spacious changing facilities with secure lockers. The range of different indoor saunas, steam rooms and jacuzzi pools is great. The outdoor spaces and pools are brilliant and there are loads of comfy, reasonably spaced sunbeds. DJ was playing which added to the vibe, but the out door bar just did drinks with a very limited food offering, just some nice but basic sandwiches. They seemed to be pushing the 30 lev per head buffet but we just wanted a snack, would have been nice to have a bit more choice. Overall we would definitely return here despite its 50 lev entry fee. We always used to go to the Izgravia Spa just down the road for all its rustic charm but this place is just sheer luxury, an Instagrammers delight!
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G‍a‍s‍t‍n‍u‍t‍z‍e‍r
9. August 2024
Safety Hazards and Lack of Care I have recently visited with my family the Grand Hotel Therme, and unfortunately, our experience was far from satisfactory and very disappointing. During our visit on July 27th, my mother slipped on a dangerously slippery floor in the spa area. Shockingly, no staff member came to her aid, and we had to rush her to the hospital (in our own car, as apparently the staff was not allowed to even call an ambulance for us - unbelievable). The fall was so bad that my mom broke her arm and had to undergo a very serious surgery (she is still in the hospital while I'm writing this). It will take months for her to recover. What’s even more shocking is the lack of follow-up from the hotel management. We have addresed the issue both to Front Desk Manager and to Spa Manager, and we were told someone from a "higher management" (apparently some lady called Milena Antova) would contact us the following day as they are not allowed to even give us an accident report. Despite the severity of the incident, it's been over a week and we haven’t received any communication from them. We also have sent several emails and no reply back. It seems that they try to hide that they have such a safety hazard and don't want to take any responsibility on the matter. But that’s not all. We also noticed other safety hazards (see pictures attached): Slippery Floors Everywhere: The non-slippery floor in a wet area is a significant concern. Guests’ safety should be a top priority, especially in spa facilities and it's not the case here. Entrance Hazard: The hotel’s entrance has a gaping hole that poses a risk to everyone. It’s unacceptable for a 5-star hotel to neglect such obvious dangers. I can only imagine some kid trying to play there and fall! Please be careful if you visit this place! We have never experienced a more disappointing and bad experience than this. A "beautiful" place with a terrible service.
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p‍i‍q‍i‍g‍u‍i
4. März 2024
The door gestapo totally ruin this hotel. You really must sort out this totally unwelcoming ordeal. The surly doormen totally diminish the appeal of this hotel. Having stayed here before this new addition makes this hotel a very unpleasant experience
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G‍a‍s‍t‍n‍u‍t‍z‍e‍r
1. März 2024
Overall a good experience. Some comments We got the all inclusive deal -it includes food and drinks but not premium drinks There is currently no swimming pool they are still building it The mineral pools are ok , generally the areas round them are always full so tricky to find a seat. suggest hotel adds sun loungers. The buffet food was very good but comes a bit repetitive after a week. lots of choice however and good service. The gym is excellent and brand new. The rooms are not large but sufficient, comfy beds but unusually a TINY safe that wont fit a laptop at all. Very strange choice of design for international travellers. There is horse riding and buggy rides which tge kids enjoyed also a walk in the forest very good kids club lots of things for kids to do Nice spa and massages very good and not expensive - 50 euro for 90 mins was for sports massage. Overall relaxing and nice place ' 2 hour 30 drive from Sofia.
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G‍a‍s‍t‍n‍u‍t‍z‍e‍r
21. Februar 2024
This hotel is outstanding and beautiful. You need to be patient as it’s brand new and they’re trying so hard to get everything finished and perfect but on the whole- it is perfect!! You see small insignificant things along the way that are not quite finished, but nothing to complain severely about like I’ve read. Our family booked 3 luxury villas. There were some small issues but they were small and nothing to be offended too much by. A few staff have attitude problems, but the most are very nice and friendly because we were very nice and friendly to them. I would say a lot of the guests were the rude ones! The thermal spa pools are outstanding! The food selection is amazing! (Sometimes a little on the cold side). The ski hire service is great and the man who works there is so nice! There are only 3 set times you can get the ski bus to Bansko and back, but if you befriend a taxi service from Bansko and get their personal number, it’s even better. The gondola for skiing is only 10 mins away from the hotel. I had a severe back injury during my time here and had to stay longer at the hotel, the staff were so nice to me, (especially Deedee and the doctor). Couldn’t have asked for better treatment. We will definitely return to this hotel. Gabriel the bar man is such a lovely man too…
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G‍a‍s‍t‍n‍u‍t‍z‍e‍r
15. Februar 2024
Visitors from the UK. This spa in Britain would be treble the price. So in that sense all good. Lovely outdoor heated pool. Nice indoor steam rooms and saunas. The place was a bit dirty with lots of empty cups and plates dotted around (you would think they would have someone regularly cleaning these up). Also, the drinks on offer warm and limited. But overall a nice experience. It’s clear they are still finding their feet - so hope one day it fulfils its potential.
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G‍a‍s‍t‍n‍u‍t‍z‍e‍r
11. Februar 2024
Another fake 5 star hotel This hotel is a product of local organized crime as many are. Horrible quality. Horrible service. Inedible food. Scams and theft like trying to charge you for water when you have meals included. Just awful. It’s clear that basic EU laws and decency don’t apply here and 2024 is not the year that will change.
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G‍a‍s‍t‍n‍u‍t‍z‍e‍r
30. Januar 2024
Terrible hotel! I had two rooms booked and they cancelled by booking 2 days before mu check-in day. Left me with no hotel booking for my long waited holiday. I just received an email saying that my booking was cancelled due to a issue with the system. When I asked to rebooked, I was told no rooms were available. This is not a service for a 5* hotel. I spoke to a lady at the Reception called Mihaela who was so rude to me and didn’t give me an explanation when I asked her why my bookings were cancelled. Instead, she just hang up on me. Terrible customer service.
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Service & Ausstattung

Swimmingpool (innen)
Swimmingpool (außen)
Thermalquellen
Spa
Bar
Restaurant
Kinderclub
Restaurant
Restaurant
Keine weiteren Informationen verfügbar
Weitere Ausstattung
Internet
2 Swimmingpools
Swimmingpool (innen)
Swimmingpool (außen)
Parkplatz
Verkehrsmittel
Business-Services
Rezeptionsdienste
Gesprochene Sprachen
Essen & Trinken
Öffentliche Bereiche
Gesundheit und Wellness
Aktivitäten
Reinigungsservice
Einrichtungen für Kinder
Barrierefreiheit
Sicherheit

Bestimmungen der Unterkunft

Check-in- und Check-out-Zeiten
Check-in: 15:00 Uhr bis 24:00 Uhr
Check-out: vor 12:00 Uhr

Öffnungszeiten der Rezeption: 24/7

Richtlinien für Kinder
In diesem Hotel sind Kinder jeden Alters willkommen.
Für Kinder, die vorhandene Betten nutzen, können zusätzliche Kosten anfallen. Gib die Anzahl der Kinder ein, um einen genaueren Preis zu erhalten.

Kinder- und Zustellbetten
Die Bestimmungen für zusätzliche Betten und Kinderbetten können je nach Zimmertyp variieren. Weitere Informationen findest du in den Einzelheiten zum Zimmertyp.

Frühstück
ArtAmerikanisch, Kontinental, Glutenfrei, Vegetarisch
AlterGebühr
Erwachsene
Hotel kontaktieren
Die Kosten für zusätzliches Frühstück sind nicht im Gesamtpreis enthalten und müssen vor Ort bezahlt werden.

Beschreibung der Unterkunft

  • Anzahl Zimmer: 111
Mit einem Aufenthalt im Grand Hotel Therme können Sie nach einem langen Reisetag entspannen.

Nehmen Sie blick auf die berges von Ihrem persönlichen terrasse auf.

Gehen Sie in Ihrer Freizeit im innen oder außen schwimmbad schwimmen. Entspannen Sie sich im thermalquelle der Unterkunft. Gönnen Sie sich während Ihres Aufenthalts einen Besuch im spa, massageraum oder sauna vor Ort. Halten Sie Ihr Fitnessprogramm mit einem Besuch im fitnessraum aufrecht. Diese Unterkunft bietet skifahren und reiten und bietet Ihnen damit viele Möglichkeiten, fit zu bleiben.

In der Unterkunft finden Sie ein restaurant mit einer Vielzahl an Speisemöglichkeiten. Gönnen Sie sich während Ihres Aufenthalts den zimmerservice mit Speisen aus dem hauseigenen restaurant. Lust auf etwas zu trinken? Besuchen Sie die hauseigene bar oder das café.

WLAN ist im gesamten Gebäude verfügbar. Bei diesem hotel haben Sie Zugriff auf garten und spielzimmer. Die 24-Stunden-Rezeption ist rund um die Uhr für Sie da. Für zusätzlichen Komfort stehen in der Unterkunft auch gepäckaufbewahrung und chemische reinigung zur Verfügung.

Parkplätze stehen an der Unterkunft zur Verfügung.

Häufig gestellte Fragen

Wie lauten die Check-in- und Check-out-Zeiten in Grand Hotel Therme?

Die Check-in-Zeit in Grand Hotel Therme ist 15:00 und die Check-out-Zeit ist 12:00.

Bietet Grand Hotel Therme Frühstück an?

Ja, das Grand Hotel Therme bietet ein als sehr gut bewertetes Frühstück an. Frühstücksoption(en): Amerikanisch, Kontinental, Glutenfrei, Vegetarisch.

Welche Annehmlichkeiten und Dienstleistungen bietet Grand Hotel Therme an?

Grand Hotel Therme verfügt über die folgenden beliebten Annehmlichkeiten und Dienstleistungen: Schwimmbad, Thermalquellen, Skifahren.

Hat Grand Hotel Therme ein Schwimmbad?

Ja, Grand Hotel Therme verfügt über ein Schwimmbad.

Was ist das nahegelegene Wahrzeichen von Grand Hotel Therme?

Das nahegelegene Wahrzeichen von Grand Hotel Therme ist Pulse Therme - спа център с басейни с минерална вода, und es ist <100 m von deinem suchort entfernt (luftlinie).

Informationen zu dieser Unterkunft

Durchschnittspreis abEUR696
Hotel-Sternebewertung5