Sapana Village Lodge

搞得很不愉快 攜程價和到店付不一樣 雖然攜程補了差價 但我還是感覺就坑咱們自己人 店子裏的租車啥的也很貴 位置也不是很好

Amazing experience, I recommend the place. The room is clean and nice, the restaurant really good, I had a nice safari and I had the opportunity to meet the tharu people, cook with them, fish with them and talk. The peace of this place is incredible

I will try to keep it short, but that will be difficult, because our stay here was so amazing and there are a lot of aspects which made it so great. - Employees; everyone who works there is so kind and helpful. You feel that they love working there, it really shows. They are genuine and make you feel like they want you there and are happy to work with you. The two lovely ladies in the restaurant were an absolute joy to see three times a day. Also our guide and driver were super kind, we just loved spending time with them and felt very safe around them. - The lodge itself: really so so beautiful. This is how I imagine paradise looks like. So peaceful, green and beautiful. In pictures it looks great, but in real life it’s just special! Also the house cat who just had a kitten a few days before we came, it’s all very in touch with nature. We stayed in the bungalow room which was amazing. From the lodge you can see their elephants grazing in the grass, it’s just wow! - Ethical approach to the elephants; the elephants are just magical animals, so smart and beautiful. The way the lodge works with them is just how it should be everywhere. No elephant riding and no elephant abuse, just harmony and love between elephant and human. We booked via their website, and emailed them to ask for the packages. We went with the four days, three nights package and really enjoyed this. We had a jungle canoeing, jungle walk, jeep safari, elephant bush walk and breakfast, tharu village walk, tharu dance evening, massage, bird watching and candle light dinner with elephant views. Really we enjoyed our stay here so much. Even in the rain season, which was July, we really could enjoy our time here. Sometimes it would rain, but we would adjust our itinerary, and normally only rain early morning, night and sometimes very short during afternoon.

As a traveler who appreciates value for money, I must say Sapana Village Lodge was an absolute letdown. I had read so many glowing reviews and was genuinely excited about my stay, but the reality didn’t come close to matching the hype. To start, the service was abysmal. The staff seemed uninterested, slow, and not very professional. Every small request felt like too much to ask, and there was zero warmth or hospitality in their approach. Not what I expected from a place with such a reputation! The rooms? A disaster. They were outdated, poorly maintained, and not nearly as clean as they should be. There were stains on the bedding, the bathroom smelled bad, and the overall atmosphere was far from comfortable. Calling it “luxurious” is borderline false advertising. The food was no better. Limited options, overpriced dishes, and bland flavors. The waiting time was ridiculous, over 45 minutes for a simple meal, which was cold when it finally arrived. Unacceptable. What really annoyed me was the attitude of the management. When I politely raised these issues, they brushed it off as if they didn’t care. No apology, no solution, just excuses. It left a very bad taste in my mouth. Yes, the location is beautiful, but that’s about the only thing this place has going for it. There are far better options in the region that don’t charge outrageous prices for subpar service and accommodations. For anyone considering a stay here, don’t waste your money. This place might appeal to those who fall for the image it projects, but if you value quality, service, and honesty, look elsewhere.