Beste Wellnesshotels in Ratnagiri

We's travelled as a couple to several beach properties over the past 15+ years. Saminer is decidedly the worst of them all, and by a huge margin. The owner, Abhijeet, has a lot of catching up to do on hospitality etiquette and his manager ”Neeta” (who talks only on phone and supposedly decides the pricing) is a cheat. She gave us an increased rate that, she said, covered our child's bed & breakfast, and still charged us extra for the toast and milk that the child consumed. When we asked Abhijeet why he's charging extra even though they'd claimed ”breakfast included” the previous evening, he said ”you should have asked” whether breakfast included means breakfast included for the child or not. I asked ”would you expect my child not to eat with me when I travel with him?”, he responded ”Yes” without even an ounce of shame or apology. We paid 6K+ per night for a tiny ”non-AC” room (queen sized bed only) on 24th night and it was the least pleasant stay in a hotel/homestay in our vacation. In my opinion, Abhijeet and his staff need to work a lot on being empathetic to their guests. They were stingy with smiles. They lacked the basic understanding that serving cold, unconsumed breakfast from one guest's table to another is a bad idea. Abhijeet wouldn't accept a broken toilet seat as being broken. We also felt unsafe in their property, especially because it's so remote - we simply had no alternative to go to given that we'd arrived there just half an hour before day light ran out. Perhaps they have a hidden bias against guests from outside Maharasthra, and if there is one, they should state this clearly in their dealings. They do have the advantage of a secluded beach right next to the property but we found the beach to be quite character-less. (The black sand and weeds kill the appeal of the water, IMO.) The property itself is poorly maintained, the furniture is uncomfortable, there is no safe parking for guests. The food is pedestrian and over-priced (for the location). But none of this matters as much as the attitude of the property owners which, in our opinion, is amongst the worst we have encountered in our travels across the world.