Sutera Sanctuary Lodges at Kinabalu Park

👍 Best location in the area because it is inside of the Kinabalu park. Variety of room types depending on who's traveling. The restaurant is super. Jungle immersion type of rooms. 👎 Coffee cups were dirty and only had 1 coffee bag, but the room is for 2 people. The heater broke down in the middle of the night. Room (Nepethen suite) had no view of the Mt. Kinabalu.

Clean and comfortable

Check in was quick and easy. The lady that served me was feeling a bit run down with cold at the time but she still maintained her professionalism and served us with a smile and answered to every questions that we had. Kudos to the lady (I forgot to ask for her name). We stayed at Garden Lodge. We were a pax of 5 adults and 2 children under 3. They allowed for added mattress for RM 71 adult fare and half price for children. Upon reaching our lodge, it was really impressive standing tall and facing right straight to Mount Kinabalu. The views were really impressive all throughout the day. The rooms were exactly like the pictures - so pretty! All the decorations details were impressive. Facilities were top notch. They provided water heater for in case it gets cold at night. Shower was good with pressure. Bedsheets and bath towels were clean and smelled fresh. They even provided chess board game and jenga. Complimentary coffee and tea available. They even had filtered water if you ran out of bottled water! Overall, the stay was very pleasant. Breakfast was good with many selections from memory - cakes and pastries, toast and croissants, nasi lemak with beef rendang, fried chicken and sambal sotong, noodle station, eggs station, fruits and cereals available. There’s a coffee and tea machine. Juices available too. We took a stroll to Kinabalu botanical garden after breakfast. Really pleasant. We will definitely be coming back again.

Superb location. We didn't climb Mt Kinabalu but did lots of hiking. Breakfast buffet was nice, a good selection. Air was fresh and cool. The views were spectacular!

Overall an enjoyable stay out in nature. Lovely views of mountains and within minutes of the botanical garden. We had a fireplace where fire could be kindled at night making the apartment very warm and cosy. Breakfast was wonderful and hearty. Only thing that disappointed was the bed. Mattress had a huge depression in the middle. However the resort provided a spare mattress we could place on the floor to use.

A very cool and nice villa. Although the building a bit old, but the facilities are renovated. Some of the items only available after requested, so a bit inconvenient. If you have kids that can take care of themselves, then the staircase and 2-storeys design are good, and vice versa. The environment is foggy in the evening, quite nice!