BessaHotel Boavista

我們全家8個入住這個酒店，價格便宜，乾淨衞生，超出我們的預期，性價比很高，如果我們去波爾圖的話還會選擇這裏。

Fuimos y hubo un problema importante con nuestra reserva, pagamos por una habitación de 50 metros y nos dieron una habitación de 25 metros, despues tuvomos un cambio a otro hotel, parece bonito, esta bien conectado y parking en la misma via gratuito.

Accueil chaleureux,chambre spacieuse mais malheureusement pas celle prévu d'origine, nous d'evions avoir un lit Queen ou king size nous avons eu au finale 2 lit simple. Les recouches sont bien faites par les femmes de ménages. Un peu chère pour le prix mais très beau hôtel . L'eau est payante faites attention

酒店乾淨衞生，Wifi不好用

Nice hotel. Free parking on the street. Friendly staff. Room was soundproof and nice, bed was comfortable. Bathroom was spacious with a bath tub. Excellent bath products provided. TV, kettle, coffee maker, mini bar fridge provided also. Thank you. Hotel is not in the centre of Porto which is nice so you're in the quieter part of town. Must visit Jardim botanico which is a nice 15 minute walk away.

If you decide on this hotel beware the baths are extremely slippery. I found once wet the surface was oily and it was hard to stand safely. I was extremely careful when trying to climb out but my foot slipped and I fell hitting my arm on the side of the bath as I fell. The response from the hotel when I complained was apathetic and they did not wish to even check on the bath to see the problem but did then send a bath mat. I went to a pharmacy to get some medication to treat the severe bruising and returned to ask for the hotel to pay for this. They refused giving the impression the they thought it was my fault and asking for compensation was unreasonable but then gave me an insulting bottle of water and a cake. A half hearted apology came just as I was leaving with no chance for me to pursue the matter further. I do not think they will address this issue. I was with a coach party and several members of the group agreed their bath was exceptionally slippery and although they didn't fall felt they were unsafe. My entire lower arm is still swollen bruised and painful 6 days later.