Hotels in der Nähe von Valero Fast Mart, Raleigh

Wir bauten unser Auto, obwohl wir es während unseres Aufenthalts täglich zugänglich gemacht haben. Das gesamte baulichen Personal war angenehmen und schnell, um unsere Anfragen zu beantworten, um unser Auto zurückzuholen. Ich möchte besonders Frank erwähnen, weil er positiv und sehr hilfreich ist! Danke, Frank!

Wir bleiben in Residence Inn’s aber unsere Reisepläne hatten uns in Raleigh für eine Nacht und dieses Hotel hatte die beste Option für unsere Familie von fünf. Ich muss sagen, ich war wirklich beeindruckt! Die Zimmer waren geräumig, sauber und aktualisiert. Das Personal war sehr freundlich und das Frühstücksraum war wirklich komfortabel. Dies war einer der schönsten Residence Inn’s, in denen ich geblieben bin!

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Einer meiner Lieblingshotels in Raleigh $50 Einlagen keine Bugs keine lauten Leute draußen. Es ist ein sehr kalter Ort direkt neben Denny’s und Bahamas Brise.

War eine Nacht am Nord Raleigh Hilton. Einchecken ging sehr reibungslos. Ich habe den Büropräsidenten über das komplimentäre Frühstück, das ich empfangen werde, in Frage gestellt und sie erklärte, dass, obwohl ich eine Reservierung auf der Hilton-Website gemacht habe, das komplimentäre Frühstück nicht auf ihrem internen System auftritt. Das Zimmer war sehr sauber. Meine Unzufriedenheit hatte mit der Qualität des Bettes zu tun. Es war unkomfortabel zu weich. Leider konnte ich nicht irgendetwas schlafen, was auch immer auf das Bett zurückzuführen war. Zusätzlich waren die Kissen feierlich und gab es keine Unterstützung. Neben dem oben genannten Hotel verfügt das Hotel über ausreichende Parkplätze und geeignete Konferenzeinrichtungen.

Großer Fitnessbereich, schöner Pool, schöner Gemeindebereich, ist das ein wirklich großartiges Hotel mit schönen Einrichtungen! Sie haben eine bequeme Waschmaschine für Gäste. Das einzige, was fehlt, ist, dass ich wünschte, dass ich in dem Zimmer etwas Wasser geliefert hatte und ich wünschte, dass sie täglich den Service abschalten, aber vielleicht ist das wegen der Pandemie? Es war alles anders groß.

From the moment I walked in the door I was impressed with this hotel. As a professional in the customer service field I have a unique perspective in my evaluations. The front desk personnel were personable and efficient. Lobby was beautiful, rooms were impeccable, beautiful and well maintained. When I checked out I left a bag, as I live 4 hours away I couldn't just pick it up. I was arranging UPS to pick it up but nothing went right but the staff was patient and worked with me till everything worked out. Grateful is an understatement. Would strongly recommend this hotel if you are looking for a comfortable and stress free stay.

Habe den King mit Schlafsofa bekommen, die Umgebung des Hotels war stinkig.