Gastnutzer
8. Februar 2024
The property is large and tastefully done but service is a big struggle, they cut off water and ask you to take water in buckets, whilst you are in bathroom, there’s is very less but arrogant and rude staffing, neither experienced nor interested in working, there’s complete lack of hospitality and struggle for everything, water, food, spa and saloon no staff, rather they have a clear excuse that we don’t have manpower, they ask you not to order on phone rather walk all the way to order, the waiter threatens you that before 10 am he won’t start working and we shouldn’t expect a morning tea also, the housekeeping lead (lady asks you to have tea from the tea bags and not expect anything until their staff shows up, for me it’s a complete disaster to even book on this property, it’s a harassment to stay here for 3 nights, it should be blacklisted, you ask for ceaser salad they ask you to have onions and cucumber, they don’t have to cook hence they say sir we don’t have any item, and pest control going on, i was paying and had asked for extra mattress for my son, they have me wait until 11 pm and tell me they don’t have extra mattresses, they have promised a lot of things but have nothing!
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