Apartamentos la Laguna I Luxury Apartments

Stopped here in october 24 for 7 days while out our villa in quesada. We had the bottom left hand corner Apartment. Just overlooking the new school. 2nd day we were there the builders decided to turn up at 07.30 and decided to remove some of the concrete Barrier between the apartment and road. Some had come loose. No communication between the hotel and us before hand if we had we would of changed rooms. Not funny being woken up at that time especially when we were late getting back in from working. Especially it being a red day aswell. So had to get up and out the place because of the noise. Totally unacceptable. We did complain to the main hotel but didn't seem to care much. Apartment was a good size especially the huge bed and both of us having a bathroom each with both walk in shower which was also a lovely power shower. The amenities were all good, clean and looked after. Unfortunately the washing machine was placed outside the apartment in a metal box out the way of the kitchen where you would expect it to be. Parking was an issue outside the Apartment block as the staff and School Staff parked their cars in the apartment parking spaces we even had someone with a camper van park there for 2 nights. And Noise from the bar especially on a few occasions from the Karaoke nights there. I've never heard such bad singing in all my life, so couldn't sit outside on our large terrace area outside the apartment because of the noise. If you've ever heard a cat screaming that was how the Karaoke was..unbelievable.. We found that the apartment was a good size but it does lack Charging sockets throughout the place, one each side of the bed and one in the kitchen by the main door into the apartment that was it ..so had trouble charging phones or using a laptop. Anywhere other than laying on the bed. The place also lacked low level lighting like side lamps. Most if not all lights were in the ceiling blasting out all night. Overall we enjoyed the stay there except for the workers waking us up 2 mornings and the late noise from the bar down the road. But a different room would have sorted that out quite easily. But unfortunately wedidnt get that chance to change rooms. Both pools were out of bounds aswell including the areas to sit in on loungers even if we had good weather.

The apartments are really lovely, nicely decorated and furnished and are immaculately clean. We were on the Sunset side of the apartments which overlooked a gorgeous orange grove and this is definitely the best side. They’re fully equipped and have a fridge freezer, washing machine and dishwasher. The only let down for us is that there weren’t any sun loungers at all by the pool, nor any shade. The pool itself is lovely. We asked at the La Laguna hotel if we could use their pool facilities and loungers but were told they were strictly for hotel guests. We found that very odd as you collect your keys from the hotel on arrival and you can book and pay for the use of the spa at the hotel but not use their loungers or pool. We were told that we had loungers on our balcony, so we had to use those, lugging them down to the pool but there were only two of them and there was three of us. So if you book here please be aware of that and you also need to take your own pool towels. Lack of shade is a problem, particularly if you have younger children. The bar across the road, PJ’s was great, lovely, friendly people with a good selection of well priced food and drink.

The apartment 2 bed 2 bath were excellent, a few kitchen things missing but everything else good, except English tv which was an absolute pain, 2 remotes and rebooting every time, we had to call the engineer 4 times for the door and tv, William who was very patient and sorted things. The swimming pool was freezing and unuseable but a nice feature! We were not allowed to use the hotel pool for some unknown reason? If you wanted to go to the hotel you had to walk on the road or walk on a very uneven tough path which at night is not recommended. Not a lot going on round about, glad we had a car. Just as a rider for the authorities in that area, the signposting is absolutely lacking and what there is is totally confusing. Got lost a few times.

Los apartamentos en sí son modernos y nuevos, pero cuando llegamos estaban todos vacios y nos dieron el único que no tenia terraza a la calle, sino terraza a una puerta de acceso de cochera con mucha suciedad. No gustó · la piscina muy sucia., llamamos varias veces para comentarlo., además nuestro apartamento tampoco tenia hamacas y tambien lo comentamos. no nos hicieron caso en ninguna de las dos cosas. la piscina no la limpiaron en ningún dia que estuvimos y eso que llamamos para avisarles., si ofreces una piscina es para que esté bien y sino comuniquen que está cerrada., Es una pena porque los apartamentos estan en general bien, pero con el tema de la piscina deja mucho que desear con lo cual pierde muchisimo encanto.