Crowne Plaza Queenstown, an IHG Hotel Bewertungen

Antwort der Unterkunft: Kia Ora Leung,Thank you for your feedback. We’re pleased to hear that you enjoyed our great location.We appreciate your comments about the dated appearance of the property and will consider them as we plan future updates. We hope to have the opportunity to enhance your experience during your next visit.Warm regards,Farah PradewiDuty ManagerCrowne Plaza Queenstown

Antwort der Unterkunft: Dear Valued Guest,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

Antwort der Unterkunft: Thank you for your review. We are very pleased to hear that you enjoyed your stay with us especially with our staff. We look forward to seeing you again! Kind Regards

Antwort der Unterkunft: Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

Antwort der Unterkunft: Kia Ora Guest User,Thank you for your detailed review! We're so glad to hear that you enjoyed the hotel's prime location, spacious and clean room, and the excellent service from our team. It’s great to know that the proximity to the steam engine ship, Sky Gondola, and the lively Queenstown center made your stay even more enjoyable.We appreciate your feedback regarding the parking service. We understand that having the valet park the car for you may not be the most convenient, especially with the steep hillside road. We will definitely take your comments into consideration as we continue to improve our services.Thank you for choosing us, and we hope to welcome you back in the future for another great stay!Best regards,Martin E. FernandezDuty ManagerCrowne Plaza Queenstown

Antwort der Unterkunft: Kia Ora M17648****,Thank you for sharing your feedback. We’re glad to hear you enjoyed the hotel’s convenient location and spacious room. We do apologize for any inconvenience caused during your stay. Just to clarify, our standard check-in time is 3 pm, and the regular check-out time is 11 am, unless you previously requested a late check-out. We understand your expectations and will work on improving communication regarding our policies and services to enhance our guest experience. We appreciate your comments and hope to welcome you back in the future. Safe travels!Warm regards,Martin E. FernandezDuty ManagerCrowne Plaza Queenstown

Antwort der Unterkunft: Kia Ora Guest User,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the stunning lake view, our prime location, and the delicious food and drinks at our restaurant. It's great to know that our team made your stay memorable with warm and professional service. We can’t wait to welcome you back on your next visit!Best regards,Martin E. FernandezDuty ManagerCrowne Plaza Queenstown