Vila Gale Marina

We last stayed here in 2018 and couldn’t believe how dated this hotel has become, exactly the same as the first time we stayed back in 2012. We arrived early for our stay at 10am, as we entered reception area there was a smell like sewers, not nice at all (go to the crowne plaza if you want to smell a good hotel lol) this smell was there our entire stay. I have given 2 stars simply because they gave us our room early, otherwise it would have been one star. The reception area is dated and in need of upgrading with a better smell as you enter The lifts are not smooth and what’s with the silver duck rape around the outside of it? Same green carpets in the corridors, just disgusting and dirty The room furnishings were exactly the same, pictures, chairs, everything. Then comes the beds, ok if you like really hard mattress, you know when you put a sheet under the blankets in a child’s bed in case they wee in it, well these beds have that and every time you move the crinkle noise wakes you up. Bathrooms, well they’ve took the bath out, left the bath taps in and added a long shower hose that takes at least 5 minutes to warm up, the taps on the sink don’t hang over enough for you to get your tooth brush under. Very poor workmanship on installations, if a professional trades person done that in my house I wouldn’t be paying them. Food at breakfast was ok but basic again nothing had changed in the restaurant. Pool area is lovely apart from it’s windy. Hotels location to the marina is perfect This hotel may have been 4 star when it was built but I’d give it a 2 plus rating now. If you want a great hotel then domes lake is the best, booked already for next year to ensure I can get a room this time rather than leaving it and having to stay in a poor hotel like this. I would gut this hotel, rip it all out and modernise it and you would have a great hotel. Sorry this is just how we felt about it, never again Staff were very nice and helpful!

This is my 3rd visit to this hotel and as always it’s perfect for us. The location is superb overlooking the marina. The staff are so friendly and work so hard. The hotel is very clean. I’d messaged the hotel before my arrival as we really liked our room last year and they gave me the same room again. We stayed on a B&B basis and breakfast has enough choice for everyone. The pool bar serves lovely food during the day. We will definitely be booking again for next year. Can’t wait to go back.

Food selesction was awful. We had dinner and breakfast included and had to eat out each night. Queues every evening and morning to get in and for one 'chef' to cook you an egg or a piece of meat on a grill. Chicken was raw one night. The restaurant is hot and like a cheap cafeteria. The whole hotel is outdated and reminded me of an old folks home. Pool was nice, bit needed to be cleaned more regularly and 2 days there were issues with not enough loungers. It came to my attention that there were very large groups of people using the facilities that were not staying in the hotel. There was no entertainment and service was slow throughout. The pool bar took about 10 mins per drink and there no indoor bar at all. Place is dead and soul less. We paid 877 for 3 nights (2 dinners, 3 breakfasts) 1 adult and 1 child, very disappointed.

Beautiful place, excellent staff, Thaina was awesome as was Vasco. Would highly recommend! May is a great time to visit. Food was also very good with a great selection to choose from on the menu. View from the room was really nice as well. A great trip!

We stayed here for 5 nights. The staff were so friendly and helpful. The rooms were lovely,bed comfortable and cleaned every day. Couldn't fault this place maybe needs a bit of updating in parts but so near marina and everything else you Couldn't find a better place to stay.