Gastnutzer
1. November 2024
My family and I stayed here for two days (1 night) in early November.
The whole experience was fantastic.
Our good impression started with the very helpful rebooting phone enquiries to check about swimming for the children. The reception team were very helpful and polite.
The setting and landscape was beautifully peaceful.
The spa pools were fantastically clean and provided free water, tea and towels throughout.
All staff were very friendly and attentive to our needs. Some spoke English, but all were happy to converse through the use of translation apps.
I particularly want to thanks:
Our restaurant host, 蔡泽旋 黄洁仪 (Bobo), who spoke excellent English and was very friendly to the children.
The excellent, reception and concierge team including;
Du Ming, 陈梦圆, 张永超, 雷欣, 秦梦丹
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