Carolina Beach Resort & Spa

We got a excellent customer service from this hotel and their food was very tasty. Everything and everywhere very clean and we enjoyed our honeymoon. Thank you so much and highly recommended.

Calm and quite place. Best place to relax our mind. Delicious food. Can enjoyed with large pool also. We went there for a day out. When we go there, warmly welcomed our team by the GM of the hotel. Had nice welcome drink. And stay whole day and enjoyed well with our kids.

Lovely staff could not do more. Check parties before arrival- I could not sleep past midnight one evening due to party. Room does not include breakfast which seems a little mean as it can be bought for 3-4 dollars at restaurant. Recommended.

Our mattress was extremely uncomfortable with springs poking into our back. We asked for more towels due to insects creeping throught the gap from our front and patio doors- no one returned with them after front desk told us someone was on the way. Then we experienced plumbing issues after any usage of our tap from the bathroom sink led to leaking and ultimately flooding of water from the toilet. We also called the front desk and were told someone would come- no one arrived. Lastly our shower barely drained with a huge amount of water collecting with all of the dirt excreted from our bodies. It was disgusting. This hotel has soo much potential with such a beautiful location!!! My humble suggestion after staying in 3 other hotels during this one vacation is: 1. close or change the use of the first pool where only crows were observed using it 2. rethink your menu for buffets as less food but better quality would be spectacular 3. rethink your room service responsiveness 4. redo your rooms and update them to actually match images online and look more updated in general 5. rethink your shower design as a lot of water spills out without a deeper lip, shower curtain, or door.

The scenery is pretty cool around the hotel. They have a private beach area where you can enjoy the sea waves and even play. What I really enyoed is their food which includes various local and non - local dedelicacies as well as their excellent customer service.