Tenera Hotel

The overall experience at the hotel was decent, but there were a couple of issues. The pillows were uncomfortable and not supportive, making it hard to get a good night's sleep. Additionally, there were three power sockets near the bed, but only one was functional, which was quite inconvenient. Everything else was satisfactory.

The staff so friendly.. The rooms also clean but a little bit smelly, I don’t know from where. But overall so good..

This is the first time I stayed in Tenera, and will be my final one too. It was raining heavily on 22/11 and we couldnt see clearly the lines on the road. Our family just back to the hotel by driving our car. There was a car in front of us who stopped for no reason, so we by passed it and suddenly a security stood in front of us. I quickly stopped my car. It was a shocked for us. But the security was so fierce and acted like he wanted to punch us outside the car. Another security came and pointed at us. We were so scared. They were like the "********" rather than security. It was so scary. We told the counter "Mira", she was very nice and kept apologising. It wasnt her fault at all but she kept saying sorry. She is a very good staff. Hence we are not going there anymore. Too scary as they treat hotel guests like that. Scary. We were so scared that we immediately left the next day. We dunno what would happen to our car and us if we didnt leave immediately.

Everything ok for me. Easy to park and have to pay rm5. Got kitchen tools that u can rent for free but have to pay deposit RM100. Got gym and pool for female. Aircond not function well looks like old aircond not so cool. Toilet sometimes got smelly. The apartment provide kitchen that u can cook. Got balcony. Got bathtub. But surrounding sometimes noisy and u cant sleep. And sometimes feel creepy.

Checked in at night around 9.45 p.m at Hotels Apartment Check in process was easy and fast. I entered the room and found 2 aircond (acson & york) but with a common Remote control. Aircond brand York in the bedroom cannot use this remote. I did call the front desk the next morning to provide a remote control for the bedroom's aircond before I went to work. I came back late afternoon and this issue was not resolved. I went to front desk asking second time for the remote. End up the 3 nights sleeping in freezing or over the sofa. Frustrated on the maintenance respond to attend issue of my room. Also the toilet shower bathtub have no anti slip mat. Please be very cautious. The water flow of the shower also quite slow.

nice hotel but a little bit out skirt. Need to ride if want to go elsewhere from here..