AmitParekh280988
11. September 2024
Dear Pushkar Fort - Luxury Heritage Resort Team, I wanted to share some feedback about my recent stay with my family at your hotel and our dining experience at the restaurant. Overall, I had a pleasant stay at your hotel with my family. Stay: The check-in process was smooth, and the staff was friendly and helpful. I reached the hotel around 10:00 AM, which was quite early as the standard check-in time at any Club Mahindra resort is 2:00 PM. Mr. Damodar Singh helped me with pre-check-in. They did not charge a single penny for pre-check-in. Thank you very much Mr. Damodar Singh for your all help. My room was clean and comfortable. The housekeeping staff did a good job. Special thanks to Mr. Pradeep & Mr. Raju from housekeeping staff. Restaurant: The ambiance of the restaurant was great, and the service was good and courteous. The quality of the food was consistent. Some of the dishes were excellent, the breakfast options were great, and we enjoyed them a lot. Mr. Dinesh, Mr. Kunal, Mr. Rahul were very attentive, and Chef Mr. Pankaj Kumar, Mr. Satish & Mr. Nathu has fulfilled our special requirement which we requested separately which was not included in the buffet menu. I appreciate your efforts in making my stay enjoyable, and I hope this feedback will help you improve your services. I look forward to visiting your hotel again in the future and experiencing the positive changes.
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