The St. Regis Punta Mita Resort

It's a beautiful property in the north tip of Banderas Bay. Swimming pools are modern and relaxing. We got upgraded to one bedroom beach front with plunge pool. From the moment we arrived, we got pampered by staff. Our butler Gabino tried very hard to meet our needs. Butler Julio tried to work everything out for us in the morning. Jessica at Mita Mary gave us fantastic suggestions for our dinner. It's quite relaxing and beautiful place. On the hardware side, it lacks its own character. We could not know where we were. It's could be any brand names (Ritz-Carlton or Four Seasons) in any part of the world.

Stay April 26th to May 1st. Room: 5203 I am a Titanium Bonvoy member and as such I was upgraded to an Ocean View room and had access to the full breakfast buffet for my wife and I at no charge. We were at the hotel in late April and the second-floor room had a cool breeze in the morning and evening. The property has a lot of green foliage with tall palm trees so our second-floor room was like being in our own isolated jungle room. The weather in Punta Mita is about 5 to 10 degrees cooler than Puerta Vallarta. The hotel has 120 rooms with more than 300 employees, (my estimate) which is a very high staff to room ratio. The hotel has a very high level of service, but a guest pays about four times the rate of a Marriott hotel like the one at the Marina in Puerto Vallarta. In my opinion you are not getting four times the value of the other Marriot hotels in the area. The hotel has three pools that all have a different vibe and menu offering. I never had a problem with finding a vacant place to sit at the pool or beach with lots of extra room to spread out. Once you find a location to sit, the attendant will put towels down on the chair and bring a bucket of bottled water and replace them throughout the day. During the day at the pool/beach the staff will bring small bits of food, ice cream and pop corn just to name a few offerings. I especially enjoyed the cool towels during the hot days. The rooms are all nicely appointed with live plants and flowers. Our room had two shower areas, one inside and the other outside. However, the inside shower floor was very slippery when wet and they did not have any grab bars. I especially enjoyed the outdoor shower that had a non-slip floor and you could listen to the birds. We received twice a day maid service that included an evening turndown service. The butler service is nice and all my requests were met within less than five minutes. The only time I needed the butler was for ice and a golf cart ride, but they will provide other services if asked. Our evening dinner was in Punta Mita about ten minutes from the hotel. The hotel offers black car service to and from town, just call the front desk and indicate what you need. The cost is 180 MXN to town and 360 MXN to return. The cost to travel to the airport is 2,200 MNX. The property is very secure and you have to go through two guard gates to gain access to the property. The hotel does not have a taxi stand at the entrance, only their black cars. The hotel does not offer money exchange services, only an ATM, so bring your Mexican pesos with you. Overall, the St. Regis makes the Ritz-Carlton hotels look like a poor country cousin in terms of service and ambience but at a HIGH Price. The day of check out all three of the butlers on duty came to my door to say good bye, which is another way to say they would like a tip. Once I arrived, I was told that the hotel does not have a permanent general manager. The old GM, Mr. Gonzalo G

Spent a week here in April with my husband and two sons, ages 12 and 14. From the moment we arrived until we left the staff was wonderful and eager to ensure we had a wonderful stay. The resort is low key and very relaxing. The sunset views are incredible, pools are wonderful and clean. Beaches are a bit rocky but that is the natural landscape. My teens enjoyed spending some down time in the kids club playing ping pong and board games. The food was spectacular. Our room was perfect! We all enjoyed the outdoor shower and terrace every morning. We went fishing through the charter company at the Seabreeze beach club (on site) and had a wonderful time. The captain brought some of the fish back to the resort and the chef made us a wonderful dinner! Everything was amazing! It was hard to leave to resort to come home but we look forward to returning someday soon! Worth every penny!

One of very best resorts you can stay at, service was exceptional and very friendly. Beautiful property. What made our stay memorable was the service we received right from Check in to Check out. It is also a very kid friendly property.

The best beach hotel I have ever stayed at, hands down. The casitas are amazing and the outdoor shower is fantastic. The service is outstanding, the staff are very friendly and responsive. The food options are great, and food quality is excellent. The beach is beautiful, the pools are pristine and never crowded. I will be coming back next time I need a beach vacation.

Beautiful property, exceptional service. Very private, clean. Overcast everyday while there. Be prepared to spend $$$$$. Was here for awards trip. Not sure I would come back independently. You cannot go in the ocean due to rocks & strong current.

Hotel itself is beautiful and peaceful. Visited for 3 nights for a kid free getaway. The room was great, and loved the butler service, if even only used for morning coffee service. Edgar was fantastic!! He made sure to note my dietary allergies and brought a pastry for both of us in the morning that we could enjoy. We enjoyed the beach or pool each day we were there. Someone was always quick to bring water and there for service. Beach is definitely rocky, but still relaxing to sit with the waves. One of the highlights of the room was the outdoor shower. We loved it!! And sitting out on the balcony each morning with our coffee/tea and pastry to watch the waves roll in. Food is the only negative of the property. It’s fine, but very pricey for okay food. Went in to town our last night and had a fantastic dinner for less. You can get a car service directly from the hotel. Uber can also pick you up, just make sure to give your driver your room number and let your butler know they are coming. Well worth it to leave the property for food. Overall great stay and would definitely come back!!

It’s been a bust so far for our family and we’re only on day three out of six. I’ll be completing a full breakdown later regarding: 1. Quality of the Food 2. Attentive Service Disappointing, considering how much you spend on a five star experience. No comparison to the Four Seasons. Gabino, our Butler, deserves a five star rating… But he can’t cook and deliver the food, make the drinks, and pick you from your room. Look the hotel is magnificent… The room is great. But there’s something missing. Everyone is warm and friendly… But I’m paying for a world class experience that is St. Regis worthy. Underwhelming experience so far.

"I want to express my sincere gratitude to The St. Regis Punta Mita for an incredible experience at their beautiful resort. I am already looking forward to returning. The serenity and service exceeded all expectations. Our room, managed by Hayari, was a perfect escape with stunning beachfront views and an outdoor shower. The morning tea and coffee service was a lovely touch before heading to breakfast. Karen at check-in left us with a fantastic first impression, and the entire staff, including the bellman and butler, provided superb service. Mauricio, my initial contact at the resort, was exceptionally professional and knowledgeable. The breakfast staff were also excellent. Special thanks to Sigfrido (Sixth) and his team for the wonderful dining experience, including a visit from the chef. We enjoyed the food so much that we couldn't finish two pizzas! Next time, we'll skip the guacamole and crudité before the sabering to save room for dinner. The St. Regis Punta Mita embodies true hospitality, and I can't wait to visit again."