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Verifizierte Bewertungen
Lage4.1
Ausstattung4.1
Service4.2
Sauberkeit4.2
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Alle Bewertungen(71)
Positive Bewertungen(63)
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Negative Bewertungen(6)
YUICHI
Zimmer mit Queensize-Bett
Aufenthalt im Jan. 2025
Business
16 Bewertungen
4.0/5
Sehr gut
Gepostet am 28. Febr. 2025
I like this hotel.
But they did not reply the pick up service availability by the mail. So I spent non-expected time to find the available vehicle.
Their response need to improve. Except that, It was good hotel.
Übersetzen
Antwort der Unterkunft: Dear Guest, Namaste! Thank you for taking the time to provide feedback on your recent visit. We're delighted that you had a pleasant stay in our meticulously maintained rooms and that you found our property to your liking. We hope to welcome you back soon. Best Regards, Management - The Monarch at Chakan Midc, Pune
Gastnutzer
Premium Zimmer mit Queensize-Bett
Aufenthalt im Dez. 2024
Business
1 Bewertungen
3.7/5
Gepostet am 4. Jan. 2025
Room service & toiletoiers are up to mark. Resturant is little congested. Queen size Bed is comfortable for tall guy. Overall looks good since there are couple of option available in the Chakan area with medium budget.
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Antwort der Unterkunft: Dear Guest,Namaste! We appreciate you sharing your experience from your recent stay with us. It's fantastic to hear that you enjoyed our well-kept accommodations and found our property appealing. We eagerly anticipate your return in the future.Warm Regards,Management - The Monarch at Chakan Midc, Pune
KL THEN
Zimmer mit zwei Einzelbetten
Aufenthalt im März 2024
Business
38 Bewertungen
4.7/5
Wunderbar
Gepostet am 23. Apr. 2024
good location, nice staff
Übersetzen
Antwort der Unterkunft: Dear Guest,Namaste!1. We appreciate you sharing your experience from your recent stay with us. It's fantastic to hear that you enjoyed our well-kept accommodations and found our property appealing. We eagerly anticipate your return in the future.Warm Regards,Management - The Monarch at Chakan Midc, Pune
Gastnutzer
Aufenthalt im Invalid Date
Single
3.0/5
Gepostet am 4. Febr. 2025
There is no bell boy for luggage, one hotel boy came 8am in the morning for iron my sleep was disturbed.
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Gastnutzer
Aufenthalt im Invalid Date
Anderes
4.0/5
Sehr gut
Gepostet am 31. Jan. 2025
The staff were welcoming. Ensured the rooms were clean and stocked with essentials needed. The food was hot at all times. Good property to stay.
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Gastnutzer
Aufenthalt im Dez. 2024
Business
1.0/5
Gepostet am 17. Jan. 2025
Firstly this was a great place to stay earlier but days passed they have compromised on infrastructure , services , SOP and finally the customer handling. I was offered to change my room multiple times. The AC ducts on their 12 floor rooms get a loads of vibration and hence I had to make a video of the same at 1:00am then they took sweet time of 1 hr to analyse later they turned off the respective AC. Next day : they have only 5 iron boxes on the entire hotel and one of them which I had to struggle on phone for 1 hr was not working at all. Since my stay was for longer duration I had to use laundry. They take ur signature while receiving clothes but not at the time of delivery so one of my laundry delivery gave me a surprise of Logo on t shirt melted . They did not even care to address it they just kept it as a surprise for me. Later the next day T-shirt and brief was given for laundry the next day evening I heard a bell ring in my room since I was occupied in resting I couldn’t attend , then they marked it as laundry received. Now I have lost the last laundry T Shirt and Undergarment. Other challenges u would face 1) Toilet Faucet lacks pressure 2) Torn Blankets 3) Juice dispenser in their restaurant has chrome paint chipped on the tap area(Which might chip and enter with juice again) 4) Lethargic staff - Don’t even care to fill water while having food For any complaint if u raise ur voice even a bit due to impatient mind it they will disconnect your call. Think twice one prepared to experience all this
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Gastnutzer
Aufenthalt im Nov. 2024
Anderes
3.0/5
Gepostet am 22. Dez. 2024
Hotel is good and in proximity to office. Main issue is with restaurant . I found tiny cockroaches roaming in salad section which I showed to the captain and staff which they cleaned up and covered the hole . This will lead to food infection if hygiene not maintained. Microowen they have only one which doesn't work if any requirement is there . It's under service from 2 weeks. Restaurant manager Sachin is pathetic , no sensibility in handling customers. No support from him whatsoever always have negative answers for anything . This attitude needs to be changed else hotel rating will suffer. Bats young ones found roaming on 9th floor corridor. Gym AC had maintenance issues no idea if it's resolved anyways even after informing nobody cares to update. Many minor things to be taken care management cannot just ignore. Goodthing is rooms are good and room cleaning staff are polite and helpful.
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Gastnutzer
Aufenthalt im Juli 2024
Anderes
3.0/5
Gepostet am 9. Aug. 2024
Hotel breakfast and dining is good. Room quality is awesome. Wifi also has reasonable speed. I got the room on the top floor. Water flow is less in the bathroom. I checked with my team mate who stayed on the 6th floor which has a reasonable flow of water. Need to improve the water flow in the top floor.
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Gastnutzer
Aufenthalt im Juni 2024
Anderes
4.0/5
Sehr gut
Gepostet am 18. Juli 2024
Courteous staff, clean rooms, delicious food, beautiful balcony with good view, perfect location! its location will be best suited for people looking for hotel near midc!
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Gastnutzer
Aufenthalt im Juni 2024
Familie
3.0/5
Gepostet am 30. Juni 2024
The rooms very very good, the staff was also quick and efficient the restaurant needs to improve, food is average the restaurant hygiene was not upto the mark and felt that it could have been much better.
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Gastnutzer
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 12. Juni 2024
Good ambience, very polite staff, hotel transport service is also punctual. Love to stay here
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Gastnutzer
Aufenthalt im Apr. 2024
Single
5.0/5
Hervorragend
Gepostet am 15. Mai 2024
Good location for business travelers has good staff and is polite, the service is very good and the food is nice. Thank you.
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Gastnutzer
Aufenthalt im Febr. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 29. Febr. 2024
For business it's perfect place in heart of Chakan, and with family excellant facility. Dinner menu and tast can be better. Couteois staff. They should provide shuttle to nearest location as service.
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Gastnutzer
Aufenthalt im Jan. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 18. Febr. 2024
Well maintained facility, good food, well located. Should offer scheme for regular visitors or corporates for their employees.
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Gastnutzer
Aufenthalt im Jan. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 4. Febr. 2024
Had a wonderful experience in the hotel.We had a birthday party at the banquet hall in the hotel. The staff was one of the best I've ever seen. The hospitality, the cleanliness, the arrangements was perfect and it couldn't be better. I would surely recommend this to everyone. The arrangements done by Mr. Sachin Lande and his team was good and was highly appreciated by everyone.