The Ritz-Carlton, Pune

Nice clean and comfort with superb service and location. I will visit again

Einen ruhigen und warmen Mittag mit meinen kleinen Babys, also meiner ganzen Familie, meiner Welt, verbracht, ganz bestimmt mit meinem Mann! Unsere LIEBSTE CHINU hat uns einen nicht ganz so süßen Kuchen angeboten, wie immer macht sie ihn zu etwas Besonderem für uns! Wir können es kaum erwarten, den ERSTEN GEBURTSTAG unserer kleinen Tochter morgen wieder dort zu feiern, nach dem festlichen Abend am 13. Juli!

Please don't give a second thought if you want to celebrate your Sunday in a classic way..the place is "Three Kitchen ”.The property gives the absolute "sunday brunch feeling with amazing Food prepared by Chef Shankar Ji, Chef Koushik , Chef Sandesh ,Chef Vishwanath , Chef Murti ,Chef Rajesh , Chef Anand and awesome Cocktails prepared by bartender Himanshu” with warmth welcome by Debtanu and Rupesh Ji. Three Kitchen Chefs-chef Shankar,Rajesh, Koushik and Vishwanath is extraordinary when it comes to hospitality or fulfilling any of your wish list or taking care of any intolerance like gluten or lactose.They just makes sure that you and your tummy is contented.Chef Koushik ji is an expert in all Bengoli items and Chef Vishwanath ji is an expert in the Asian side ..superb golabari mutton and plum sauce fish or name any dish( fish Mini moli ).Koushik Chef this time made our Sunday brunch like Durga Puja no less than feel like in Kolkata staying in Pune. Debtanu , Aarti and Sanket are such great helps when it has to be handling a toddler while eating...they make sure you get the best of service. We really loved the cocktails prepared by Himanshu. Thank you Ritz over and again.

The stay was superb....the front office team was amazing and very professional. The rooms were perfectly clean and made. I liked the fragrance which you use in the room. Alta Vida was heaven. Perfect destination to go *****. Hope to see you guys again..⭐

I visited RC for the first time in October for business purpose just for overnight stay so it seemed good n booked it for 3 nights for my Anniversary in November and clearly stated that next time will come with family for an unforgettable experience for them,but for my surprise the staff that was so caring n affectionate this time were least bothered to talk even nicely when I visited again. Still i thought might be the rush is there due to Diljit's show that's why bcoz we were also attending that concert. We booked executive suite which includes lounge access but bcoz you have small kid you can't sit there n we were told to to go to 3 kitchens but when we came there ppl there were like lounge access is upstairs how come you are here so narrated them full story n we sat there but everytime someone comes n asks have you ordered something it made us so embarassed that for next 2 days we didn't used any lounge services inspite of paying for it in advance. This left a bad taste in my mouth. Worse was still about to happen when on my Anniversary day no one wished us as I asked them a month earlier that I m here to celebrate my Anniversary. There was no basic decoration not even the cake that I requested,it was first time since my marriage I cried on my Anniversary n these ppl spoiled my Anniversary like anything. Every year we go to Taj resorts n they are just awesome in making you feel special Taj kovalam,Taj Bekal were some of them even the JW Marriott pune Taj Varanasi,Taj lucknow I just visited on 1st December n it was my kids birthday n they made it unforgettable even though we were not there in hotel for the whole day. My first hand experience with RC pune is the worst n will like to say big no to everyone who want to make memories n stay here please find a better option for yourself. It's only a Business hotel no emotions only business. I really regret spending such a handsome amount on this hotel.

The start with check in was not that great..however it was compensated by amazing service provided by the restaurant staff Somesh Mulmule.. he welcomed us with a smile, ensured we were comfortable and gave everything as it should be.. even on other days he was prompt knew what we wanted booked us a table and made us feel special.. we forgot the initial experience with check in because of that. It made our stay memorable and changed our mind from negative more than positive.. thank you so much Somesh and the entire restaurant staff Debtanu also to mention a few others. Keep it up .. even the rooms were plush and house keeping was quick.. please take good care of these employees as they make the experience complete and wanting more..