Servatur Eden & Buganvillas

Clean & comfortable beds, quiet & great free shuttle to nearest beach, great pool & spacious restaurant area. Good shop at front entrance, hotel is close to bars, cafe & restaurants, you can get a taxi to other parts of coast, 10mins to (Puerto Rico) where you can take lovely boat trips to other islands. Would definitely recommend staying here

We have just come back from our first holiday abroad with the kids (6 and 13). I had booked it about 8 weeks before due to budget and the good reviews. I was so excited for the kids then after reading a few more reviews some seeds of worry and doubt crept in. I shouldn't of listened. Yes the rooms are basic and not all shiny and new but they are clean and have what you need. Our beds all had mattress toppers so were comfy. Bedding was changed a few times, clean towels when you needed them, floors mopped etc. We had a swim up room which was bliss. The kids loved both the main pool and our swim up (swim up is a little cooler than the main pool so we used to use it in the afternoon before having showers ready for dinner). The staff were all friendly, attentive and were lovely with kids. They worked really hard to keep the dining area clean. Entertainment on the whole was good, we had a magic show, a singer, a motown group and Spanish dancers while we were there with a quiz night and karaoke too. There isn't a huge amount of kids entertainment but they put on some random bits. Some games and did aome tattoos. THe entertainment staff did try and get people involved. Bingo is everyday too which we had a few goes at. Food...well we had no complaints, breakfast with all the usual English items, continental, waffles, pancakes, cereal. Lunch and dinner were varied with the usual bit if continuity of chips, pizza pasta etc. Everything was tasty, hot and constantly topped up. Puddings were to die for, little patisseries, cake, chocolate fountain, ice cream machine, sweets, fresh fruit. My teenager certainly got the money's worth of all inclusive. There was English breakfast tea, coffee, juice, filtered water, slushies, 3 cocktails for all inclusive, beer, sangria, spirits, coca cola, Fanta, sprite. You couldn't want for anything. My partner can be sensitive to food abroad but we enjoyed every single meal we had. The hotel is at the top of the mountains but taxis are cheap, you can walk to the nearby europa shopping centre, was OK there, we got some nick nacks for home but if we'd had a bit more time we would of visited the bigger Mogan or Commercial centres. The free beach bus was great, goes to and throw the beach at 3 times of day and we used it twice. For a morning at the beach itself and then to walk along the coastal path to Puerto Rico and get the blue bird boat to Mogan. For us (and as I said I was worried seeing some reviews) this was the perfect first holiday for us as a family. Great on the budget, food, staff, facilities etc. Would definitely come back, missing it already. I can be pretty picky, especially with cleanliness but I couldn't really fault it. Good things to know....taxis about €5/6 to Puerto Rico or €3/4 to the local beach area. Free courtesy bus everyday, 3x a day. Safe for the room €20 but with €10 back at the end. Beach Towel hire €10. Check out 12 noon and if all inclusive they don't cut your bands off so you can eat and dr

It’s important to understand before you book that this complex is in 2 halves. Eden side is mostly families all inclusive the bougainvillea side is adults only, much smaller quieter with separate pool and pool bar area. Access is gained via key entry gates. The main dining area is accessible for both in the Eden side we paid as we chose and can agree with other comments that the food is excellent for buffet style. Always fresh hot and tasty . The staff noticeably take pride in their service and work hard with a smile. The apartments are basic but clean and we found the beds comfy not hard and I’m choosy to satisfy where sleep is concerned. Although the complex is bang opposite the euro centre we didn’t hear any noise nor witness any anti social activities in the area. The euro centre offers a wide selection of bars and restaurants which were all very good to be fair. We enjoyed the peace of the adults only and would have struggled as a couple to be in the Eden AI side as it was very noisy and crowded. I would definitely stay here again.