Sheuen Patagonia

There are two buildings, one for superior rooms and one for other rooms. Room was clean, bed was comfortable. Fairly quiet. Strange shower. No daily housekeeping, only if you put the sign out. Staff could be much more pleasant. 15 min. walk to the main streets.

This boutique hotel exceeds expectations. Rooms are large, well heated and modern and the bathrooms are also modern, even hi/tech! The staff are excellent - we cannot speak highly enough of Luis and Alicia who helped with luggage, restaurant suggestions and bookings, museum and shopping recommendations, and looked after our bags when we spent a night in Torres del Paine national park. Breakfast is available from 6am and includes a cooked breakfast. We had a 6:15 pick up and Luis made sure breakfast was available for us at 5:45 and helped bring our bags down from the second floor. All up a great experience for us as older travellers.

Sheuen Patagonia is a fantastic, reseanably priced place to stay in Puerto Natales while enjoying this beautiful area including Torres del Paine & Bernardo O’Higgins National Parks in Chilean Patagonia. The hotel is charmingly bohemian in a residential neighborhood that is a short walk to downtown. Rooms are clean, modern & comfortable including a breakfast buffet that is very good w/made-to-order eggs. The staff is wonderful & very helpful-in particular we appreciated Luis & Alicia. They also gave us great restaurant recommendations. Finally, do not miss the opportunity to enjoy a drink in the rooftop bar w/beautiful views overlooking Puerto Natales & the harbor.

Hands down this is the best hostel that actually operates like a hotel. It is extremely safe. I stayed here for two nights before pursuing the Classic W Trek and one night after finishing. On all occasions the room was only for you, this is not a hostel so no room sharing or dormitory style room - and the bed was extremely comfortable and the shower always had hot water. Breakfast was wonderful with an abundant selection to choose from yogurt, fruit, juice, cereal/granola, eggs cooked, bread (white or whole wheat), hot water for tea. Best of all it was less than 5 minutes from the bus station by taxi and close to several stores for a bakery or supermarkets. It was also about a 15 minute walk to the Town Square for restaurants or the Main Street for retail stores. If I find myself ever coming back I would not hesitate to book a room in advance. The staff is extremely friendly and helpful - bring a small Spanish/English dictionary for those rare occasions when a word choice would bridge any gap, but they do use Google translator.

We loved the Hotel Sheuen. The staff are fantastic. The rooms are huge and cosy. The bathroom is very modern with piping hot water. They do your laundry at a very reasonable price. The breakfast is simple but lovely fresh, scrambled eggs. They fone taxis for you. And there’s a sitting room and kitchen and dining area at the top of the hotel where you can make tea and coffee and stock up the fridge. The place is very safe, and the staff are very honest.